Internet browsers not working

Discussion in 'OS X Mavericks (10.9)' started by Pixarghettolmap, Aug 22, 2014.

  1. Pixarghettolmap macrumors newbie

    Joined:
    Aug 22, 2014
    #1
    Hello, so I have an issue with my mac, at random times the internet browsers do not work at all. The odd thing is, it's not the internet that is the issue it's the browsers. All other online games,torrents, and other online activities work but the internet browsers return unknown errors. Internet browsers work fine on my phone or through a virtual machine. I don't know how to refresh my firewall but I don't have it turned on so I don't even think it's the issue. Thanks in advance :)
     
  2. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #2
    Are you accessing the Internet through a proxy server? If not, then turn off the firewall and then report back what happened.
     
  3. asriznet macrumors regular

    Joined:
    Dec 21, 2013
    Location:
    Singapore
    #3
    any anti-virus?
    what browsers have you tried?
    any specific error message/code?
    any screenshots?(Command + Option + 3)
    tried with another user account?

    See if it happens in safe boot(Hold down shift on start up)
     
  4. Pixarghettolmap, Aug 23, 2014
    Last edited: Aug 23, 2014

    Pixarghettolmap thread starter macrumors newbie

    Joined:
    Aug 22, 2014
    #4
    Thanks for responding, I've tried chrome, firefox, and safari. Sorry it may take me some time to test your suggestions since this issue only happens a few times a week and lasts only a few hours.
     
  5. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #5
    It sounds like a DNS issue.

    Next time the problem occurs, go to System Preferences / Network, and add 8.8.8.8 (a Google DNS) to the DNS list.

    Click Apply (important).

    Test a browser and let us know.
     
  6. Pixarghettolmap thread starter macrumors newbie

    Joined:
    Aug 22, 2014
    #6
    It worked! THANK YOU :D
     
  7. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #7
    Glad it worked, however this does not explain WHY you had the problem.

    It could be either your ISP or your router.

    The best setup for the DNS tab is as follow :

    On top of the list :

    - your (actual) router local IP address (192.168.0.1 for example)
    - your ISP DNS (depends on your ISP, do a search)

    Plus :

    - other DNS, as Google DNS : 8.8.8.8 and 8.8.4.4
    - or OpenDNS : 208.67.222.222 and 208.67.220.220

    So, if your router and ISP DNS are fine, being on top of the list, they will do the job.

    If they fail, Google DNS or OpenDNS will be used.
     

Share This Page