Internet Connection Confusion

Discussion in 'macOS' started by backtothefuture, Aug 14, 2010.

  1. backtothefuture macrumors member

    Joined:
    Jan 8, 2007
    #1
    Hello all. I will try to make this brief and provide specifics.

    I am having major problems connecting to the wireless internet in my building. Some days, I am able to connect, other days, not. My roomates are having no problem connecting. It is a password protected network, for which I have the password. I have been able to connect in the past.

    What usually happens is, after not connecting, I am directed towards Network Diagnostics. I select AirPort, select the network I am supposed to be using, and so on until I get the last screen- "Network Diagnostics is unable to help you with this problem, etc..." As I'm working through this, Safari tries to load websites, but to no avail.

    I have all "green lights" when going through Network Diagnostics, except for "Internet" and "Server", which are both red lights.

    I've checked, and my firewall is off. It also appears that I am being assigned an ISP address.

    I'm at Starbucks now, on their WiFi, so I dont believe its a problem with my computer.

    I think this is all the relevent info I have- I'm a newbie, so if you have questions, make em easy on me.

    Any help/advice would be appreciated. Please ask if you need more info.
    Thank you.
     
  2. BiggAW macrumors 68020

    Joined:
    Jun 19, 2010
    Location:
    Connecticut
    #2
    If rebooting and power cycling your Airport card doesn't work, and you have no wired option for connecting, then I'd contact the building owners for support- it sounds like a wifi issue more than an OSX issue.

    If it is using WPA2 Enterprise, then try re-doing the configuration at least 5 times. I am seriously not kidding. It takes me like 5 times to get it working every time I re-configure my WPA2 Enterprise credentials to work at school, but then it will work for like a year before it causes problems again. Go figure.
     

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