Internet connection good but Firefox, Safari, and Chrome won't work

[snorris]

Intermet connection has been tested and works fine but when attempting to use webrowsers, Firefox, Safari, and Chrome wont work. When I try to pull up a webpage, I get the message 'Server not found'

 

[Nermal]

How did you confirm that the connection is working? Do you have a Web Proxy set up in System Preferences/Network/Advanced/Proxies?

 

[chscag]

Check your DNS settings. System Preferences -> Network -> Advanced -> DNS -> DNS Servers

 

[snorris]

How did you confirm that the connection is working? Do you have a Web Proxy set up in System Preferences/Network/Advanced/Proxies?

Thankyou, I am able to connect to the internet with HP and have no problems with the web browser. My current connection settings are set to 'Use system proxy settings'. Is this correct?

 

[Adam.Kb2Jpd]

Check your DNS settings. System Preferences -> Network -> Advanced -> DNS -> DNS Servers

Make sure you have valid DNS servers like 8.8.8.8 and 1.1.1.1.

 

[snorris]

Make sure you have valid DNS servers like 8.8.8.8 and 1.1.1.1.

I have checked Advanced, then Network, and then I selected Connections. In Connection settings, it gives me options for configuring proxies. Am I in the right area to check? I do not have a DNS option under Advanced.

 

[oldhifi]

Have you rebooted your modem/router and your computer ?

 

[Adam.Kb2Jpd]

I have checked Advanced, then Network, and then I selected Connections. In Connection settings, it gives me options for configuring proxies. Am I in the right area to check? I do not have a DNS option under Advanced.

Yes. If you use one then make the adjustment otherwise leave it alone.

 

[Adam.Kb2Jpd]

Have you rebooted your modem/router and your computer ?

Cable system internet usually make infrastructure changes on holiday weekends.

Turn on and off your cable modem. The firmware will be downloaded. then reboot your router and finally reboot your computer.

 

[snorris]

Yes. If you use one then make the adjustment otherwise leave it alone.

I am currently set on 'Use system proxy settings'
[doublepost=1522633966][/doublepost]

Cable system internet usually make infrastructure changes on holiday weekends.

Turn on and off your cable modem. The firmware will be downloaded. then reboot your router and finally reboot your computer.

I have rebooted the modem/router (it is a
All in one device) and then I restarted my computer. It is still not working

 

[duervo]

Intermet connection has been tested and works fine but when attempting to use webrowsers, Firefox, Safari, and Chrome wont work. When I try to pull up a webpage, I get the message 'Server not found'

Follow these instructions:

https://support.apple.com/kb/PH25457