internet connection problems sharing

Discussion in 'Mac Basics and Help' started by dreth, Jan 2, 2009.

  1. dreth macrumors newbie

    Joined:
    Jan 2, 2009
    #1
    Got a new Mac Book for Christmas, and I am still struggling with the differences compared to my PCs. Biggest problem so far is difficulty sharing sbcglobal DSL internet connection. The plan was to use new Airport Extreme to connect Mac Book viw wireless, but still use hardwire connection through Airport Extreme so we could still use use old PC and share internet connection. I hooked the DSL modem cable into the airport extreme (after configuring it with the Airport utility program). After restarting DSL modem, Airport Extreme shows solid green light. However, after going through the process of setting up network (I guessed at some of the answers at the prompts) I got it close enough that it apparently connected to the internet just long enough for an AT&T window to open up telling me I needed to download software, and then it won't connect again to actually download it. Everytime I get through the diagnostic program on the Mac it tells me it can't solve the problem as the computer is simply not connected. Second problem, when I hook a network cable back from the Airport Extreme to my old PC through the port on the back, it won't connect to the internet either. Any ideas?
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #2
    If you connect both MacBook and PC to the AirPort base station, run iTunes on both, and share the libraries, can they see one another? You can enable sharing on your MacBook under iTunes -> Preferences -> Sharing -> Share my library on my local network, and on the Windows machine under Edit -> Preferences -> yadda yadda. This will tell us whether the network is behaving correctly but just having trouble accessing the internet.

    If I had to guess, I'd say your issue is with configuring your internet connection with your new AirPort router. That's a common problem with any new router, and one that we can't really help you with. Call your ISP, and they should be able to walk you through correctly configuring the router or at least give you the correct information to configure with.

    For the record, I think AirPort Extreme is about $150 overpriced.
     

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