Internet Speed slow (MBP Mid 2012)

Discussion in 'MacBook Pro' started by davyvfr, Sep 14, 2012.

  1. davyvfr macrumors regular

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    #1
    Hello,

    I can't seem to figure out why my ping is 326ms and my download is 1mb with an upload of 1mb on a 25mb/s download and 5mbps upload internet plan. I am using Cox Communications.

    Secondly, I strongly believe its the wifi network card in the laptop. Here's why:

    I went to my dorm room and my roommate had a constant 15mb/s. I was lucky to get 3mb/s. Both laptops were placed in the same location with full wifi bars. Youtube videos took forever to load on Wifi, but with directly connected it was no problem.

    Then, I go home on the weekend. I test my laptop to find I am getting a really high ping and the worst download speeds I have ever seen. I know its not my ISP, but I am not ruling out my 4 year out router is the problem. It could very well be a software issue, but I have just recently noticed this problem. Its good I am going to the Genius Bar tomorrow. Its kind of early for this stuff to happen with a 2 month old computer.
     
  2. Dark Void macrumors 68030

    Dark Void

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    #2
    Take it in as you plan to and see what Apple has to say - very well may be the wireless card.
     
  3. davyvfr thread starter macrumors regular

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    #3
    I will do so. This really sucks since I am taking it in for a creaking hinge (like the sound of a door creaking) and a battery that might be defective. On top of the Wifi card problem.

    It could be my router too (because I have noticed intermittent dropouts). But, the laptop in the dorm should not have a problem. We were watching the same video at the same time. I even bought a Wireless G router to my dorm with 100% wireless signal and still, slow as can be.
     
  4. Dark Void macrumors 68030

    Dark Void

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    #4
    If that is the case then it is probably the card. It could be a number of things, though.

    What's up with your battery?
     
  5. davyvfr, Sep 14, 2012
    Last edited: Sep 14, 2012

    davyvfr thread starter macrumors regular

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    #5
    This part about the battery is debatable of whether its worth taking it in for this reason. Bascially, I want my battery tested to determine of it is defective. My reasoning is that my Macbook Pro came with a 90% battery capacity (with no cycles). It has increased to 93% then dropped back to 90% with 27 cycles. I did not buy it at the Apple Store. The problem is that is just seemed a low capacity for the number of cycles. I've been looking around, and people don't get to 90% until they have over 100 cycles.

    On a side note, one of my Macbook Pro key's were bent so I brought one off ebay and replaced it myself. I didn't expect this to happen until owning my Macbook for a year.
     
  6. Dark Void macrumors 68030

    Dark Void

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    #6
    Hm, shipping at 90% capacity is certainly not good. What application are you using to read your battery's health/status? It's going to fluctuate and the apps are not going to be 100% accurate.

    Whether or not people have a certain amount of cycles and this point or that point is totally subjective - I wouldn't worry too much about comparisons in that sense, but again with the 90% that isn't good.
     
  7. davyvfr thread starter macrumors regular

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    #7
    Coconut Battery and iStat. Its hovering around 93% right now but this changes. I get 4 hours doing basic internet usage (no Flash websites). I use Flash Blocker to eliminate Flash from the equation.
     
  8. Dark Void macrumors 68030

    Dark Void

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    #8
    I'm interested in seeing what they have to say about it having 90% capacity with 0 cycles.

    I'm curious - what's the age of it? Although even if it was sitting on a shelf somewhere for a while, they capacity of the battery shouldn't decrease obviously.
     
  9. davyvfr thread starter macrumors regular

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    #9
    It was purchased 2 months ago (the laptop). HOWEVER, the battery is 16 weeks old. I wonder if it was left in a storage warehouse for a long time below 50% battery charge which messed it up. Apple says charge it to 50% battery and check it every now and then to make sure its at 50%. Fry's Electronics was selling it for $200 off (lower than Apple Store Student Discount) Does this seem odd?

    I didn't return it from Fry's since I thought 90% battery capacity was normal for a battery with 0 cycles. Now I learned about batteries better, I know its perfectly not normal.
     
  10. davyvfr thread starter macrumors regular

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  11. Dark Void macrumors 68030

    Dark Void

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    #11
    Not entirely. Some retail stores offer solid deals.
     
  12. davyvfr thread starter macrumors regular

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    #12
    Ok, so my Wifi card is fine. My modem was only bonding one downstream and one upstream. This really affected my internet speeds. I restarted my modem and it fixed the issue (it was a problem with the ISP). I just assumed my Wifi card was the problem, but its just fine.

    As far as my University, I found out my roommate was using a direct connect at that time he was playing the video, while I was using Wifi (router is down the hall). The router was most likely being overloaded.
     
  13. Dark Void macrumors 68030

    Dark Void

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    #13
    Okay, well that's good then. The battery needs to be looked at though with what you are describing to me.

    What's with the hinge? I am assuming it's too tight due to a creaking sound.
     
  14. davyvfr thread starter macrumors regular

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    #14
    Maybe I'm a perfectionist, but the hinge slightly bothers me. Its a low creaking sound. It only happens when MacBook Pro has been closed for a long time (over an hour) and then it is opened. It only happens once and if I close the lid and open it again it will not make the sound. I just want them to check the screws on the hinge. There very well could be nothing wrong with it.

    The main thing I am going in for is the battery. I will post here what they say tomorrow. I hope they replace it even if its not defective. I got a 90% capacity battery to begin with so hopefully this is a good enough reason. Also, would a re-install of Mountain Lion fix any battery life issues?
     
  15. Dark Void macrumors 68030

    Dark Void

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    #15
    Might as well get the hinge checked while you are there. I believe they will replace the battery.

    I don't think a reinstallation of ML will help you - it surely would not repair a faulty battery of course. Again I think that they will replace it if that is the case.
     

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