Intuit Bilks Mac Customers for Second Time in a Year

Discussion in 'macOS' started by GoldenPRGuy, Jul 25, 2012.

  1. GoldenPRGuy macrumors newbie

    Sep 10, 2009
    In a stunning and selfish display of lack of consideration for its customers, Intuit is (for the second time in roughly one year) holding Quickbooks for Mac users hostage. In an email to all Quickbooks for Mac customers yesterday, the company informed the masses that in order for full compatibility with Mountain Lion, they will need to spend $200 to upgrade their software to the latest version Quickbooks for Mac 2012. A surprise to Mac users … not even close! This is exactly what happened one year ago during the transition from Snow Leopard to Lion. A move clearly designed to fleece small business customers for preferring OSX to that other platform, the company offers zero incentive for the upgrade, which most users passed on due to a lack of new features. Hoping the ride the OSX upgrade wave, it seems Intuit fails to understand the difference between asking people for $19.99 each year to upgrade an entire feature packed OS and requiring $200 for a few new icons. What's worse, Quickbooks for Mac 2013 is scheduled for launch in the Sept/Oct timeframe, but the company only allows for an approximate 30 day window in which users who buy 2012 can get the upgrade to 2013 for free. Intuit's suggestions: 1) don't upgrade to Mountain Lion! Proof positive that they do not understand their Mac customer base. 2) Create a partition and run Lion separate from Mountain Lion to do your accounting! The most nauseating self-absorbed garbage I've ever heard. And finally, 3) upgrade your OS and keep using Quickbooks for Mac 2012 … but if something breaks we're not responsible and you're S.O.L. Oh, and buyers beware … even if you do pay the upgrade cost to QB2012 and figure you'll skip 2013, take a look back at the Forums from last year's forced Quickbooks 2011 upgrade. The company's lack of preparedness left users in a bind for months while they tried to work out a number of bugs from their "compatible software". Don't be surprised if come October they try to force another $200 for your pocket for a "fully" compatible copy!

    It's a sad day, in this or any economy, when a company like Intuit chooses to prey on its loyal customers. Shame on you Intuit … shame on you!
  2. filmfanatic24 macrumors 6502

    Sep 5, 2007
    I just opened up Quickbooks 2011 and it seems to be working fine for me.

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