Invalid response from device?

Discussion in 'iPad Tips, Help and Troubleshooting' started by Peter Franks, Nov 19, 2016.

  1. Peter Franks macrumors 68000

    Jun 9, 2011
    London UK
    iPad Mini 4.
    Is this purely because I'm still on Snow Leopard and my iTunes won't update more than 11.4,
    Or is there a get around?


  2. DeltaMac macrumors G3


    Jul 30, 2003
    Your iPad mini 4 is too new for either Snow Leopard, or iTunes 11.
    If you need to do updates through iTunes, or a full restore, you will need a newer system, or simply a newer Mac.
    Mountain Lion or newer will be good, as that will have iTunes at version 12.3 or later.
    If your Mac cannot be updated past Snow Leopard, and you still need to restore your iPad, then you have some decisions to make, I suppose.
    1. Replace your Mac with a newer model.
    2. Upgrade OS X to at least Mountain Lion (OS X 10.8.5), or newer. If the Mac is too old to accept that update, then you have to decide if upgrading/restoring the iPad is important enough to replace your Mac.
  3. RootBeerMan macrumors 65816


    Jan 3, 2016
    Had the same issue with my iPhone when I updated to iOS10. No solution for it other than to get an updated machine. My older iMac (with Lion) and the older version of iTunes would not let me restore or even connect my phone to the iMac. Finally bit the bullet and got a new, refurbed iMac and managed to get my iPhone restored and connected properly. It was worth the money, by and large. I had been planning to wait till Apple updated the iMac line, but that pushed my hand. I wish you the best of luck.
  4. Peter Franks thread starter macrumors 68000

    Jun 9, 2011
    London UK
    Thank for your replies! iOS9 locked me out of being able to back up the iPhone too, Didn't realise people were getting that on 10 now as well. Yes, most annoying, but you're both right. I would love a new MBP, but thanks to ridiculous Brexit, the new MBP here is now 500 quid more than they were. (well that's Apple's excuse anyway) I'll have to update the OS X no matter how much I don't want to. Thanks again both of you for your help.

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