I FINALLY got my shield after a week and a half of sending unresponded emails and leaving phone messages. And when i open the package, it is the freaking wrong shield. They sent me the shield for the 5th generation video ipod. The plastic packaging says ipod touch full body shield. So is there a way to really get a hold of invisable shield and get this sorted out? Calling them would seem to be the best way, but whenever i do i always get the "our lines are busy" message. This is RIDICULOUS