below is the reply that i got from emailing tim cook about my concerns about AW launch. " Hello Mr. S, Thank you for your email to Apple. Your correspondence concerns an issue that we believe would be better handled in a phone conversation. I would like to speak with you at your earliest convenience. Please contact me at xxx-xxx-xxxx Monday through Friday, between 10 a.m. to 7 p.m. EDT, or you may send me an email including your telephone number and a preferred time of contact. To avoid confusion, my voicemail message is in both Portuguese and English with the Portuguese positioned first. Thank you for taking the time to write. I look forward to speaking with you. Sincerely, Alexandra Dias Apple Online Store Executive Relations Apple, Inc " i wonder how receptive they will be? think that it will be worth a apple gimme?