iOS 10 has worn out my iPhone 6S Plus's keypad!

[kathyricks]

Since I "upgraded" to iOS 10 about 4 months ago, I have needed to press the URL bar much longer and harder to get urls to highlight and then I have had to press the backspace key much harder to get stuff to delete. This is not only a great annoyance that slows my workflow down. After 4 months of pounding on the screen in this way the keypad has broken - its no longer reliably responsive. So my 17 month old iPhone 6S Plus is now unusable and worthless. I also have an iPad Pro 12" with iOS 9.2.1 and you can be sure I am NOT going to ruin it by "upgrading" to iOS 10.x.

 

[I7guy]

Sounds like a hardware issue that was there from the beginning, since purchase. See what Apple has to say about it.

 

[OriginalAppleGuy]

The "keypad"?

 

[cobracnvt]

Do you have a screen protector that could be causing recognition issues?

 

[T'hain Esh Kelch]

Better get those butterfly keys exchanged. It is the same problem as with the Macbook.

 

[Shirasaki]

Looks like a certain area of your screen is defective.
Ask for repair or replacement.

 

[cswifx]

1. Remove all screen protectors and try again
2. Try downloading a drawing application to check on the screen responsiveness
3. Contact Apple Support for help
4. Factory reset and try again

 

[Howl's Castle]

If you're pressing harder, that's more than likely why. Safari probably thinks your trying to 3D touch.

 

[LewisChapman]

I was unaware until now that software keys could deteriorate..

Depending on whether it's just the keyboard that is proving difficult it sounds like a hardware defect and may be worth a trip to the AStore!

 

[I7guy]

If you're pressing harder, that's more than likely why. Safari probably thinks your trying to 3D touch.

Good point. Maybe disable 3DT and see if the issue goes away.