iOS 10 has worn out my iPhone 6S Plus's keypad!

Discussion in 'iOS 10' started by kathyricks, Apr 22, 2017.

  1. kathyricks macrumors 6502

    Joined:
    Nov 26, 2012
    #1
    Since I "upgraded" to iOS 10 about 4 months ago, I have needed to press the URL bar much longer and harder to get urls to highlight and then I have had to press the backspace key much harder to get stuff to delete. This is not only a great annoyance that slows my workflow down. After 4 months of pounding on the screen in this way the keypad has broken - its no longer reliably responsive. So my 17 month old iPhone 6S Plus is now unusable and worthless. I also have an iPad Pro 12" with iOS 9.2.1 and you can be sure I am NOT going to ruin it by "upgrading" to iOS 10.x.
     
  2. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    Sante Fe, Azuza, Cucamonga
    #2
    Sounds like a hardware issue that was there from the beginning, since purchase. See what Apple has to say about it.
     
  3. cobracnvt macrumors member

    cobracnvt

    Joined:
    Apr 6, 2017
    #4
    Do you have a screen protector that could be causing recognition issues?
     
  4. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

    Joined:
    Aug 5, 2001
    Location:
    Denmark
    #5
    Better get those butterfly keys exchanged. It is the same problem as with the Macbook.
     
  5. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #6
    Looks like a certain area of your screen is defective.
    Ask for repair or replacement.
     
  6. cswifx Suspended

    cswifx

    Joined:
    Dec 15, 2016
    #7
    1. Remove all screen protectors and try again
    2. Try downloading a drawing application to check on the screen responsiveness
    3. Contact Apple Support for help
    4. Factory reset and try again
     
  7. Howl's Castle macrumors regular

    Howl's Castle

    Joined:
    Sep 13, 2016
    #8
    If you're pressing harder, that's more than likely why. Safari probably thinks your trying to 3D touch.
     
  8. LewisChapman macrumors 6502a

    LewisChapman

    Joined:
    Jan 10, 2015
    #9
    I was unaware until now that software keys could deteriorate..

    Depending on whether it's just the keyboard that is proving difficult it sounds like a hardware defect and may be worth a trip to the AStore!
     
  9. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    Sante Fe, Azuza, Cucamonga
    #10
    Good point. Maybe disable 3DT and see if the issue goes away.
     

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