iOS 10 not freeing up space

Discussion in 'iOS 10' started by Kyze, Aug 20, 2016.

  1. Kyze, Aug 20, 2016
    Last edited: Aug 20, 2016

    Kyze macrumors newbie

    Joined:
    Jan 26, 2014
    #1
    Most of the time since I installed iOS 10, I have exactly 0 KB of free space on my iPhone (16 GB). Therefore, I can't even take photos with it. With iOS 9, I had more apps and some albums downloaded and I still had at least 1 or 2 GB free most of the time. Since I installed iOS 10, however, I've been forced to remove apps and most of my downloaded content in order to be able to use the iPhone (some apps, like WhatsApp, refuse to be opened with no free space available). No more music or podcasts stored on the device. I also have to restart the phone frequently in order to regain about 100 MB that only last for a few minutes.

    When I updated to the new beta yesterday, I regained about 1 GB, but it's now gone even though I have not downloaded a thing (in fact, I've barely used the phone). iOS is supposed to manage the storage, making space when needed, but it's not doing so for me.

    Manage Store tells me that I have 11.76 GB in use with 0 KB free. I manually added up the storage taken by each app (including photos, etc.) and it's about 5.15 GB right now, after deleting, as I said, all of my music, podcasts, some apps, etc. Therefore, it seems like iOS is taking 6.61 GB. iTunes says that there are 4.44 GB of "Other". This doesn't seem like normal behavior.

    I know it's the 16 GB iPhone, but I have little content on it and it has never been a problem on previous versions of iOS. And yes, it's a beta, but I haven't seen anyone with this problem, so maybe it's just me. I already sent feedback to Apple, by the way. Anybody else experiencing this?
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    This is entirely normal for a beta. Betas are creating diagnostic logs in the background that can be very large depending on if you are experiencing a lot of crashes and resprings. Also, there is a lot of system caching/indexing going on. When the final version comes out, you will get space back, assuming you delete the beta profile as well. All-in-all, iOS 10 is about 600MB larger on my 6s and Air 2.
     
  3. Kyze thread starter macrumors newbie

    Joined:
    Jan 26, 2014
    #3
    Ooh, alright, I suspected this but I didn't remember that happening on previous betas. I feel relieved now, thanks!
     
  4. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Because its a major iOS update, a X.0 vs 9.X.x, I'm sure there are more diagnostics being ran. You can try PhoneCleaner to clear these logs. Sync with iTunes after running PhoneCleaner on your computer.
     
  5. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #5
    1. iTunes always gives an inaccurate reading for other. Ignite that.
    2. Diagnostics will not take up GB of space. This is inaccurate. Never have I seen a beta since iOS 2 take up loads of extra space. It takes up the size it is, that's all.
    3. A restore in iTunes will free up all the space currently missing. Then restore from backup. You will gain back the space you were told the beta is taking up.
     
  6. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #6
    I ran PhoneCleaner last week after running every single beta from 9.0->9.3.3 without restoring once. Had 2.7GB of diagnostic files that was being reported as "other".
     
  7. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #7
    An isolated case perhaps.
     
  8. Kyze thread starter macrumors newbie

    Joined:
    Jan 26, 2014
    #8
    I've just run the app that Mlrollin91 mentioned (after backing up the iPhone) and I've recovered about 1.6 GB of crash logs. There are more GB missing on my phone, but I guess this will be enough until the official release. Then, I'll probably restore. Thanks!
     
  9. dcp10 macrumors 6502

    Joined:
    Jul 30, 2010
    #9
    Can someone provide a link to phonecleaner please?
     
  10. Mlrollin91 macrumors G4

    Mlrollin91

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    Nov 20, 2008
    Location:
    Ventura County
    #10
  11. dcp10 macrumors 6502

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    Jul 30, 2010
  12. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #12
    I do NOT recommend PhoneClean.

    I used that tool to "clean" my phone and it deleted some critical data from the Photos app, which in turn corrupted almost half of my photos.

    Just a personal experience. At least be careful on what you check to clean when you use it.
     
  13. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #13
    Is that the one I provided a link to?

    I've been using it for a couple of years now and haven't had a single problem with losing data or data corruption.
     
  14. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #14
    Yes.

    Well, it happened to me and I had to restore, the Photos app was nearly unusable.
     
  15. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #15
    I've been closely watching free space and it doesn't seem to be going down faster than it should.

    I wonder what your use cases are that's causing this problem.
     

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