iOS 10 screen becomes unresponsive

Discussion in 'iOS 10' started by Branskins, Sep 29, 2016.

  1. Branskins macrumors 65816

    Joined:
    Dec 8, 2008
    #1
    My iPhone 6 Plus's screen randomly stops responding to touch events unless I sleep/wake it or double press the home button.

    Now I had my phone replaced for a different reason but this was also happening with my last phone.

    Is this iOS 10 or am I just unlucky to have had two phones with a defect?
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    iOS issue. According to bug reports that I have submitted to Apple it has something to do with rotation lock.
     
  3. Branskins thread starter macrumors 65816

    Joined:
    Dec 8, 2008
    #3
    Should it not happen if the rotation lock is off? I'll try it
     
  4. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Theoretically it shouldn't. I have had it happen once and I never turn it on. My GF keeps rotation lock on 24/7 and it happens a dozen times a day. Both on her 6s and 7. Both set up as new.
     
  5. Branskins thread starter macrumors 65816

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    Dec 8, 2008
    #5
    Ugh but they are aware of it?
     
  6. Mlrollin91 macrumors G4

    Mlrollin91

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    Nov 20, 2008
    Location:
    Ventura County
    #6
    I have reported it and they have requested logs with both rotation lock on and off.
     
  7. Ryanhdd macrumors regular

    Joined:
    Nov 1, 2007
    Location:
    Virginia Beach, Virginia
    #7
    I am having the same issue with my 6 plus ever since iOS10 update. the touch screen does not work sometimes or it acts like I'm clicking way above where my finger actually touched. Its a pain in the butt
     
  8. Suckfest 9001 macrumors 6502a

    Suckfest 9001

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    May 31, 2015
    Location:
    Canada
  9. LoveToMacRumors macrumors 68000

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #9
    TouchIC disease. You're screwed.
     
  10. Ryanhdd, Oct 13, 2016
    Last edited: Oct 13, 2016

    Ryanhdd macrumors regular

    Joined:
    Nov 1, 2007
    Location:
    Virginia Beach, Virginia
    #10
    I think your right. it probably is this touch disease. mmmmm what to do? kinda sucks bc yeah its out of apple care and warranty.
     
  11. DNichter macrumors 68030

    DNichter

    Joined:
    Apr 27, 2015
    Location:
    Philadelphia, PA
    #11
    Bring it into an apple store for them to look at. Dumbly suggest "maybe it's that touch disease thing I read about"? I am sure they will replace, they have ongoing lawsuits already, it makes more sense for them just to replace, warranty or not.
     
  12. Branskins thread starter macrumors 65816

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    Dec 8, 2008
    #12
    Doesn't the touch disease display a gray area along the top?
     
  13. DNichter macrumors 68030

    DNichter

    Joined:
    Apr 27, 2015
    Location:
    Philadelphia, PA
    #13
    I really have no idea. I was just going by what the person who posted said.
     
  14. LoveToMacRumors macrumors 68000

    LoveToMacRumors

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    Feb 15, 2015
    Location:
    Canada
    #14
    Yes and the second symptom is the unresponsive touch screen.
     
  15. idrisinan macrumors member

    idrisinan

    Joined:
    Jun 13, 2016
    #15
    Is there any one getting this problem sometimes coming in notifications? Top bar problem. [​IMG]
     
  16. Ryanhdd macrumors regular

    Joined:
    Nov 1, 2007
    Location:
    Virginia Beach, Virginia
    #16
    So I'm now getting the gray bar sometimes at the top. It's deff this touch disease
     
  17. Ryanhdd macrumors regular

    Joined:
    Nov 1, 2007
    Location:
    Virginia Beach, Virginia
    #17
    I went to the Apple Store in Norfolk va spoke to the store manager after the Employee told me no. Sorry won't do anything for you about it. The manager said the same. He would not acknowledge the issue. Which I called his ******** on. He refused to replace or offer to do anything but sell me another phone for 325. His name easy Bryan So I'm now going to email corporate. This is complete ********.
     
  18. masterjedi73 macrumors 6502

    masterjedi73

    Joined:
    Jan 12, 2004
    #18
    Mine has this, or a similar issue. I've had the screen replaced 4 times (only paid for one), but it keeps coming back. The only difference is that there's no gray bar across the top of the phone. The screen just doesn't work. Thoughts?
     
  19. TonyK macrumors 6502a

    TonyK

    Joined:
    May 24, 2009
    #19
    Read there is a $150 fix now for the Touch Disease issue. Check with your local Apple store to see if your phone can be fixed.
     
  20. masterjedi73 macrumors 6502

    masterjedi73

    Joined:
    Jan 12, 2004
    #20
    I saw that, but my local repair shop said it wasn't that because there was no gray bar across the top.
     

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