iOS 10 Voicemail Transcription

Discussion in 'iOS 10' started by Markgnyc2, Sep 14, 2016.

  1. Markgnyc2 macrumors member

    Joined:
    Nov 17, 2013
    #1
    I have a Verizon Wireless 6s plus...and the new voicemail transcription is nowhere to be found. Anyone else not seeing this new feature?
     
  2. thedru13 macrumors regular

    Joined:
    Sep 12, 2014
    #2
    I am curious about this as well. I have not been able to figure it out. I have read that it might be a carrier restriction?
     
  3. jpiszcz macrumors regular

    Joined:
    Mar 28, 2010
    #3
    Has anyone been able to get this to work with other US carriers?
     
  4. johnv0329 macrumors newbie

    Joined:
    Sep 27, 2012
    #4
    I also have not seen the transcription feature on my phone and I have AT&T.
     
  5. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Somewhere in the Delta Quadrant
    #5
    Wow, mine works! I have a 6S with Verizon. Apparently, you need to have a Verizon feature called Visual Voicemail. Nothing else to turn on besides that through the carrier. All you do is tap on a listed voicemail message and it expands to show the transcribed text.
     
  6. Markgnyc2 thread starter macrumors member

    Joined:
    Nov 17, 2013
    #6
    Wouldn't every iPhone have visual voicemail? I have had it for years, but transcription isn't working...
     
  7. kirky29 macrumors 65816

    kirky29

    Joined:
    Jun 17, 2009
    Location:
    Lincolnshire, England
    #7
    So is this just a US thing? I have visual voicemail with EE in the UK
     
  8. audirs5 macrumors 6502

    Joined:
    Oct 20, 2014
  9. CPx macrumors 6502

    Joined:
    Sep 6, 2013
    #9
    It's been working on my T-Mobile 6s. There's been a delay in the delivery of the voicemail, but I'm not sure if it's Apple's fault or just T-Mobile delivering voicemails slow (wouldn't be the first time).

    Seems to work reasonably well. There was nothing I turned on--it appears when you click the voicemail in the visual voicemail interface. They label the feature beta and ask for feedback. Maybe they're doing a gradual rollout while they tweak the feature.
     
  10. thedru13 macrumors regular

    Joined:
    Sep 12, 2014
    #10
    Att here. Rebooted my phone and re checked. Seems to be working now. There definitely seems to be a delay.
     
  11. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Somewhere in the Delta Quadrant
    #11
    No, it's a feature from the cellular provider. Depends on what your plan gives you.

    Try a reboot on your phone and see if that helps.
     
  12. audirs5 macrumors 6502

    Joined:
    Oct 20, 2014
    #12
    Still doesn't work for me.
     
  13. blackjackmark macrumors 6502

    Joined:
    Apr 19, 2010
    #13
    Worked for me tonight, at&t is my carrier. Even asked if it was helpful and gives the option to forward to them to help improve the accuracy.
     
  14. darrenf1 macrumors member

    Joined:
    Oct 5, 2012
    #14
    Reset your network settings. Then it will work.
     
  15. planetgirth macrumors member

    Joined:
    Aug 20, 2013
    #15
    Is this only a 6s and 7 feature? Where can I get a list of what will/will not work on the 6?
     
  16. Markgnyc2 thread starter macrumors member

    Joined:
    Nov 17, 2013
    #16
    Update....a reboot worked and now all my voicemails (even old ones) have been transcribed...
     
  17. Ramrod82 macrumors regular

    Ramrod82

    Joined:
    Jun 29, 2010
    #17
    Wasn't working on my 6s plus last night...Att....did a hard reset and made a call from work and now it seems to be working.
     
  18. nanogirl21 macrumors 6502a

    nanogirl21

    Joined:
    Sep 20, 2011
    Location:
    Midwest United States
    #18
    This was an already existing service that you can add to your plan for #2.99/month. Wouldn't all new phones have the option of visual voicemail now? This is a bit confusing to me.
     
  19. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Somewhere in the Delta Quadrant
    #19
    Yes, I believe the iPhone is capable of handling visual voicemail. However, you may still need to activate the feature with your carrier.
     
  20. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #20
    As far as I understand it, the carrier feature you mentioned is a slightly different one that is provided from them--they provide the transcriptions and all that--and doesn't really use what iOS 10 provides itself as far as transcriptions go.
     

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