iOS 10 Voicemail Transcription

[Markgnyc2]

I have a Verizon Wireless 6s plus...and the new voicemail transcription is nowhere to be found. Anyone else not seeing this new feature?

 

[thedru13]

I am curious about this as well. I have not been able to figure it out. I have read that it might be a carrier restriction?

 

[jpiszcz]

Has anyone been able to get this to work with other US carriers?

 

[johnv0329]

I am curious about this as well. I have not been able to figure it out. I have read that it might be a carrier restriction?

I also have not seen the transcription feature on my phone and I have AT&T.

 

[tgara]

Wow, mine works! I have a 6S with Verizon. Apparently, you need to have a Verizon feature called Visual Voicemail. Nothing else to turn on besides that through the carrier. All you do is tap on a listed voicemail message and it expands to show the transcribed text.

 

[Markgnyc2]

Wouldn't every iPhone have visual voicemail? I have had it for years, but transcription isn't working...

 

[kirky29]

So is this just a US thing? I have visual voicemail with EE in the UK

 

[audirs5]

iphone 6, at&t. Doesnt work.

 

[CPx]

It's been working on my T-Mobile 6s. There's been a delay in the delivery of the voicemail, but I'm not sure if it's Apple's fault or just T-Mobile delivering voicemails slow (wouldn't be the first time).

Seems to work reasonably well. There was nothing I turned on--it appears when you click the voicemail in the visual voicemail interface. They label the feature beta and ask for feedback. Maybe they're doing a gradual rollout while they tweak the feature.

 

[thedru13]

Att here. Rebooted my phone and re checked. Seems to be working now. There definitely seems to be a delay.

 

[tgara]

Wouldn't every iPhone have visual voicemail? I have had it for years, but transcription isn't working...

No, it's a feature from the cellular provider. Depends on what your plan gives you.

Try a reboot on your phone and see if that helps.

 

[audirs5]

Att here. Rebooted my phone and re checked. Seems to be working now. There definitely seems to be a delay.

Still doesn't work for me.

 

[blackjackmark]

Worked for me tonight, at&t is my carrier. Even asked if it was helpful and gives the option to forward to them to help improve the accuracy.

 

[darrenf1]

Reset your network settings. Then it will work.

 

[planetgirth]

Is this only a 6s and 7 feature? Where can I get a list of what will/will not work on the 6?

 

[Markgnyc2]

Update....a reboot worked and now all my voicemails (even old ones) have been transcribed...

 

[Ramrod82]

Wasn't working on my 6s plus last night...Att....did a hard reset and made a call from work and now it seems to be working.

 

[nanogirl21]

Wow, mine works! I have a 6S with Verizon. Apparently, you need to have a Verizon feature called Visual Voicemail. Nothing else to turn on besides that through the carrier. All you do is tap on a listed voicemail message and it expands to show the transcribed text.

This was an already existing service that you can add to your plan for #2.99/month. Wouldn't all new phones have the option of visual voicemail now? This is a bit confusing to me.

 

[tgara]

This was an already existing service that you can add to your plan for #2.99/month. Wouldn't all new phones have the option of visual voicemail now? This is a bit confusing to me.

Yes, I believe the iPhone is capable of handling visual voicemail. However, you may still need to activate the feature with your carrier.

 

[C DM]

Yes, I believe the iPhone is capable of handling visual voicemail. However, you may still need to activate the feature with your carrier.

As far as I understand it, the carrier feature you mentioned is a slightly different one that is provided from them--they provide the transcriptions and all that--and doesn't really use what iOS 10 provides itself as far as transcriptions go.