iOS 11.3 -Gmail keeps showing ghost unread emails

cdodsworth

macrumors newbie
Original poster
May 28, 2010
17
4
Not sure if this is a new bug but it certainly only started appearing after I updated my phone to 11.3 the other day.

Basically the built in mail app with a gmail account setup keeps showing 7 emails in the list and in the dock as a badge.

Pulling down the mail app to refresh makes them disappear but they return again.
When you check in the actual account itself and filter by unread you see an empty list.

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IMG_1977.PNG
 

Johnny365

macrumors 6502a
Nov 30, 2015
746
332
Not sure if this is a new bug but it certainly only started appearing after I updated my phone to 11.3 the other day.

Basically the built in mail app with a gmail account setup keeps showing 7 emails in the list and in the dock as a badge.

Pulling down the mail app to refresh makes them disappear but they return again.
When you check in the actual account itself and filter by unread you see an empty list.

I get it with the App Store Gmail app as well. Force closing the app and relaunching fixes the issue but it does crop up from time to time
 

cdodsworth

macrumors newbie
Original poster
May 28, 2010
17
4
I have tried all the force quitting, disable the account and enable it and still it persists. I know in the past gmail accounts have come up with gremlins in iOS. Hopefully in the next update they will fix this problem. Or else I might just bin the gmail
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
48,398
17,012
I have tried all the force quitting, disable the account and enable it and still it persists. I know in the past gmail accounts have come up with gremlins in iOS. Hopefully in the next update they will fix this problem. Or else I might just bin the gmail
Strange, haven't had this kind of issue with a few different Gmail accounts on a couple of different iPhones.
 

AMTYVLE

macrumors 6502a
Sep 23, 2014
600
431
Southeast Florida
Make sure those 7 emails aren't in a SPAM folder. I seen this before and only figured it out after logging in to my Gmail on an actual PC, and seeing those emails were in the SPAM folder. After I deleted them that phantom number in the iOS stock email app went away.
 

cdodsworth

macrumors newbie
Original poster
May 28, 2010
17
4
Tried all that. Deleted the account completely, forced quit the mail app, rebooted. Added the gmail account back in and still these 7 emails showing as unread. Went online to gmail account and checked all unread, spam etc. Still nothing there.
Deleted any spam emails, emptied the trash. And still they persist. So it must be an iOS11 bug.
 

atlchamp

macrumors 68000
Jun 19, 2012
1,949
1,153
Atlanta
Tried all that. Deleted the account completely, forced quit the mail app, rebooted. Added the gmail account back in and still these 7 emails showing as unread. Went online to gmail account and checked all unread, spam etc. Still nothing there.
Deleted any spam emails, emptied the trash. And still they persist. So it must be an iOS11 bug.
iOS 11 as a whole is a bug. I’m sick of it
 
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Dhutch7813

macrumors newbie
Apr 16, 2018
2
0
Panama City
Not sure if this is a new bug but it certainly only started appearing after I updated my phone to 11.3 the other day.

Basically the built in mail app with a gmail account setup keeps showing 7 emails in the list and in the dock as a badge.

Pulling down the mail app to refresh makes them disappear but they return again.
When you check in the actual account itself and filter by unread you see an empty list.

View attachment 757698

View attachment 757699

Same here. Showed up as soon as I upgraded. And I’m one of those people who HATES having unread notifications :-/
 

freakomac

macrumors regular
Nov 21, 2014
144
39
Chennai
Yes, it happens for me. I thought the push notification settings for mail got reset or something ( I normally have them set to manual). Even reboots and hard resets are not helping.
 

mthomas184

macrumors 6502
Aug 11, 2016
406
479
Pittsburgh
Not sure if this is a new bug but it certainly only started appearing after I updated my phone to 11.3 the other day.

Basically the built in mail app with a gmail account setup keeps showing 7 emails in the list and in the dock as a badge.

Pulling down the mail app to refresh makes them disappear but they return again.
When you check in the actual account itself and filter by unread you see an empty list.

View attachment 757698

View attachment 757699
I had this issue for a while. It also used to do that on 3rd party email apps as well. It just eventually stopped, but it was super annoying!
 

MoShoja

macrumors newbie
Sep 19, 2018
1
1
I had the same annoying issue for months. Here is how I fixed mine.
I logged into my gmail account from my PC. Set the inbox to show only unread messages and sure enought I found an invitation to Google Hangout from my brother. I deleted that and problem was solved. I hope it can be a help to y’all. Peace
 
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MLS85

macrumors newbie
Nov 25, 2018
1
0
I had the same annoying issue for months. Here is how I fixed mine.
I logged into my gmail account from my PC. Set the inbox to show only unread messages and sure enought I found an invitation to Google Hangout from my brother. I deleted that and problem was solved. I hope it can be a help to y’all. Peace
This worked for me as well but I had to do some extra digging into weird sub-folders that got setup randomly over the years. If you search for “label:unread” and nothing comes up, there may be a prompt that says there are related emails in other folders. Went from a ghost 94 to 0.
 

Tkdmdc

macrumors newbie
Jun 16, 2019
1
0
What ended up working in the end was logging into gmail on a web browser (no app, not iOS Mail) and some random messages showed up in the inbox that were not accessible elsewhere. Deleted those and the mystery badges finally disappeared.
 
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