iOS 11.3 - iPhone X now unusable

Discussion in 'iOS 11' started by Cyberius11, Mar 30, 2018.

  1. Cyberius11 macrumors regular

    Joined:
    Oct 20, 2011
    #1
    My iPhone X was rock solid before I upgraded to iOS 11.3 this morning. Now, I lose LTE connectivity every few seconds.

    *Full LTE signal
    *Drop to nothing
    *then 1x
    *then 3G
    *then full LTE
    *drop again

    I'm on Verizon. I have reset my network settings, and restarted the phone multiple times. Essentially, it's a damn brick.

    Anyone else having this problem?
     
  2. AMTYVLE macrumors 6502

    AMTYVLE

    Joined:
    Sep 23, 2014
    Location:
    Treasure Coast, Florida
    #2
    No, if anything my connectivity is better now than before 11.3. I'm on AT&T though.
     
  3. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #3
    No issues with 11.3 on my iPhone 7 using Verizon.
     
  4. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #4
    Bonus discovery, my iPad Pro 10.5 LTE is doing the same thing. sweet.
     
  5. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #5
    No problems on my X either, but as above, I'm on AT&T
     
  6. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #6
    Cool.

    I am pumped. This is how I wanted to spend my Friday.
     
  7. OS X Dude macrumors 6502a

    OS X Dude

    Joined:
    Jun 30, 2007
    Location:
    UK
    #7
    Go to Settings > General > About and see if a carrier update is available (it'll pop-up an update prompt if so). Otherwise, backup and restore via iTunes. Very unlikely to be a hardware issue when all was well pre-update.
     
  8. big samm macrumors 65816

    big samm

    Joined:
    Oct 27, 2008
    #8
    Also maybe it’s a issue in your area, i find it weird that the iPad is doing the exact same thing... Check with Verizon.
     
  9. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #9
    There isn't one available, I always check those after an update.

    I'm chatting with support. My iPad Pro is doing the same thing, so this has to be software related.
     
  10. OS X Dude macrumors 6502a

    OS X Dude

    Joined:
    Jun 30, 2007
    Location:
    UK
    #10
    Definitely. Are they with the same carrier? Could be a modem firmware issue too I guess if that was changed behind the scenes in 11.3.
     
  11. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #11
    Same carrier, Verizon.
     
  12. Chazzle macrumors 68000

    Chazzle

    Joined:
    Jul 17, 2015
    #12
    It's possible that the carrier and modem update for Verizon that came with 11.3 tweaked things just so that in your particular area (home I'm assuming), you are now constantly switching between LTE on and off as you are at a threshold. Keep us posted. I know with T-Mobile, they can push a signal to your device that kind of re-establishes the connection and maybe that can help if Verizon can do something similar. Bummer bud.
     
  13. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #13
    They're escalating to Apple Engineers. Verizon is not experiencing issues in my area, and all my co-workers on Verizon are running fine. They're mostly on Android, though. One guy with a Verizon iPhone is not on 11.3, and he is not having any issues as well.

    We updated the phone in recovery mode. No change. No carrier settings have been updated (I have not received a prompt).
     
  14. BugeyeSTI macrumors 68020

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #14
    My X on Verizon isn’t having this issue. My carrier firmware was updated to 32.0 after the iOS update on it’s own.
     
  15. Shark5150 macrumors 65816

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #15
    Nope. On Verizon wireless and Fios at home. Rock solid.
     
  16. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #16
    What's your Carrier version?
    --- Post Merged, Mar 30, 2018 ---
    Engineers will "call me back sometime today."

    I guess in the meantime I will sit here scratching my ass, dividing by two.
     
  17. DNichter macrumors 604

    DNichter

    Joined:
    Apr 27, 2015
    Location:
    Philadelphia, PA
    #17
    Only issues I am having relate to HomeKit. Verizon connection is good.
     
  18. archvile macrumors 6502

    archvile

    Joined:
    Oct 27, 2007
    #18
    They've been rolling the carrier updates in with the iOS updates lately. On AT&T it went from 31.0 on iOS 11.2.6 to 32.0 on iOS 11.3. And I've not seen a manual carrier settings for a while...maybe not since iOS 10. So this may be a new iOS 11 thing where they just roll them together (probably because it was confusing to most people).

    Try an iCloud backup/restore?
     
  19. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #19
    They have often included them in iOS updates, but at times have pushed them out separately too, just seems that the latter has been occurring less frequently lately.
     
  20. Shark5150 macrumors 65816

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #20
    Version 11.3
    15E216
     
  21. ghostface147 macrumors 68030

    ghostface147

    Joined:
    May 28, 2008
    #21
    No issue on my iPhone X on Verizon with 11.3. Not one issue even during the beta process.
     
  22. niji Contributor

    niji

    Joined:
    Feb 9, 2003
    Location:
    tokyo
    #22
    i think you are on to something.
    apple has changed something in this latest update in the way the iPhone is seeking its network.
    after updating i see that my iPhone (6s) is reporting (probably accurately now reporting) signal strengths that are less than giving full bars. thats ok to report this in terms of how many bars indicate the actual strength of the signal, but i think what they may have changed is what it is doing to continue to seek more optimal strength availability.
    i would expect more forum threads to begin to confirm this shortly.
     
  23. -BigMac- Suspended

    -BigMac-

    Joined:
    Apr 15, 2011
    Location:
    Melbourne, Australia
    #23
    Seems like your very own area is below average reception due to service issues.. and you are blaming iOS.
     
  24. Cyberius11 thread starter macrumors regular

    Joined:
    Oct 20, 2011
    #24
    That's funny, because my area always has full signal, everyone else had full signal, and my phone is the only one with problems after updating to iOS 11.3. Still trying to work it out.
     
  25. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #25
    Haha.

    Glad they’re actively searching for a solution and sending it up the chain of command for you. My bet is that you’re going to end up 1) retting phone to factory settings, and if that doesn’t do the trick 2) Getting a new device.
     

Share This Page