I am having an occasional problem with streaming media, and I do not know if there is a way for iOS to address it. It might just be the way that networks operate, and that's the way it is.
Situation:
1. Most used cellular plan ("Primary") is on an eSIM, and this is the plan from which data is pulled by default.
2. Secondary cellular plan is on a physical SIM, it is a Verizon MVNO and it is there only for those rare occasions way out somewhere that the T-Mobile primary plan does not have a signal. It's rare, but it happens.
Problem: When using streaming media like Pandora or Amazon Music, the stream will suddenly stop. The head unit reports "No data" and it takes maybe as long as 30 seconds for the stream to start up again.
If I turn off the physical SIM, or if I turn off LTE on the physical SIM, the eSIM can stream media consistently, without any problems at all.
This is happening on my XS running 12.1.2, so it isn’t isolated to the beta.
So far the last beta was solid for battery and this one seems on par as well.
The modem gets "stuck" on the band where the secondary operator is strong, then your primary 4G signal will be extremely weak and no data will flow.
I don't live in NYC, but I've visited quite a few times and cellular service in the subway has always been extremely hit-or-miss.
Did you have notably better performance at any point before? Subway stations are a really bad RF environment; even if the provider has antennas installed there's a lot of RF-reflective surfaces and heavy structural walls that can disrupt the signal.
Not saying this isn't iOS's fault, just saying that expecting good cellular performance down there is QUITE a stretch.![]()
The last 36hrs with this beta seem to have been fine for me on my XSM.
Curious what device. I do not do this often as I do not live or work in the city, but I recently was on the 1 train from Times Square station down to South Ferry and back again. I had service nearly the entire trip (even in the tunnel, not at a station). The times I did lose it, I regained within seconds of stopping at a station (didn't need to go to the street). Also on T-Mobile, iPhone XS. I was on 12.1.3 beta 2 at the time.It’s still very slow at regaining signal between subway stops in NYC. Why would Apple even fix this if no one reports it? Exactly.
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On T-Mobile.
In most cases it takes 5 mins to get a signal. For example while typing this I arrived at a Times Square stop, started walking to the 7 train and it took 4 minutes before I got signal. I mean come on.
Reported.
Same here on both a Verizon iPhone 8 Plus and wifi-only iPad Mini 4.All well here in the first two days with 12.1.3 b4: phone and all apps are running smoothly with no unexpected behavior or problems, animations are fluid, battery life is good, wifi and LTE connectivity good. XS Max, Verizon.
Beta 4... No SIM. Cannot fix... have tried several troubleshooting steps. Faaaantastic. Lol.
I felt the same thing.Beta 3 definitely was smoother and faster than 4. Damn
Is this something that seems obviously logical, or by some chance were you able to verify the active bands with an Android device or other device you use to determine what signals are being used?
Curious what device. I do not do this often as I do not live or work in the city, but I recently was on the 1 train from Times Square station down to South Ferry and back again. I had service nearly the entire trip (even in the tunnel, not at a station). The times I did lose it, I regained within seconds of stopping at a station (didn't need to go to the street). Also on T-Mobile, iPhone XS. I was on 12.1.3 beta 2 at the time.
When not in Dual SIM mode, the iPhone would never switch to that problematic band. So I assume it is being "pulled" there by the other SIM.
XS Max. Try the B, C train Frm Harlem to 42. It just takes long to regain signal between stations. It’s not all the time. Say the first two stops it regains fast then the next few it takes long enough that the train already got to the next two stops...
I would never have thought that.
You’re sure that you never switch to that band when one SIM is turned off?
I cannot think of how the SIM would *force* the eSIM into the same band, but I suppose nothing is beyond conjecture at this point.
My eSIM constantly moves between Bands 2,4,12 most of the time, even when I am not moving.
The data stream never falters when the physical SIM is off.
Beta 3 definitely was smoother and faster than 4. Damn
My issue was the 2/3 train transferring to the R/W where the same issue happened on verizon, but the last two betas it’s been 100% effective of a fix for restoring service upon station arrival.
I'm sure you've probably already done so, but have you hard reset? what you experience happens to me on verizon once every couple days and it'll fix it. when I experience the issue, if i don't hard reset, i go without service for more than 10 minutes because the phone won't auto connect at all, and if/when it does, no LTE only 3G.I don’t know what changed. But I’m taking the same trip from Harlem to 59st, and already half through I’ve had signal come back instantly at each station. What the hell kinda of voodoo is this. Lmao.
It’s got a few inconsistencies here and there though. Like signal will come back as one bar and then go to no service. And remains a that way for 3 mins. But I’m happier now.
Hi Ram, you still have the issues with the AW? thanks!XS Max. Try the B, C train Frm Harlem to 42. It just takes long to regain signal between stations. It’s not all the time. Say the first two stops it regains fast then the next few it takes long enough that the train already got to the next two stops...