iOS 12.1 fixed my greyed out speaker on iPhone 7

Discussion in 'iOS 12' started by n7ove, Oct 31, 2018.

  1. n7ove macrumors newbie

    Joined:
    Feb 19, 2008
    #1
    I don’t know how this happened... but I took the risk of updating my wife’s phone to iOS 12.1 - that was recently diagnosed at the Genius Bar with the greyed our speaker issue - is now fixed.

    Um...thank you Apple. I’m glad I didn’t shell out the $319 to replace the iPhone 7.

    I hope this is true for you if you have the same issue.
     
  2. Ebok Suspended

    Joined:
    Aug 22, 2018
    #2
    this was a known issue and the genius bar should have replaced the device (they did for my friend a few months ago and it was out of warranty by 6 months)
     
  3. SnacksGU macrumors 6502

    SnacksGU

    Joined:
    May 21, 2018
    Location:
    USA
    #3
    Thanks for the help. I had a co-worker with this exact issue.
     
  4. n7ove thread starter macrumors newbie

    Joined:
    Feb 19, 2008
    #4
    Unfortunately, it’s not a coverage thing anymore. I visited the Genius Bar and chatted with online support. Both offered me the out-of-warranty replacement cost. I was even 33 days out of my Apple Care Plus extended warranty. Still no dice.
     
  5. Chazzle macrumors 68000

    Chazzle

    Joined:
    Jul 17, 2015
    #5
    Wow, really?? Was she previously also not able to hear any audio on phone calls and lightning headphones wouldn’t work? Very curious about the 12.1 fix.
     
  6. Ebok Suspended

    Joined:
    Aug 22, 2018
    #6
    That sucks but I’m glad it worked out in the end. I guess the out of warranty exception was for a limited time.
     
  7. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #7

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6 October 31, 2018