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Well written! By someone that has NO idea how complex software is. 🙄 Even when something is working perfectly in one scenario, it can misbehave unexpectedly in another scenario. Testing every possible scenario is humanly impossible. This is why bugs are quite often discovered in the real world (aka. after the public release).

I'm a software engineer and see this all the time. End users manage to reveal bugs that were completely unimaginable during development and internal testing. What really matters is how Apple responds to incidents. Transparency is key.

What is ironic about this is that so many people complain about Siri not understanding their commands, and yet how many of them disable Apple's ability to review and improve that process by opting out? 🤭

🥱 No need to post your vitae, I’m a software engineer too, and there is no need to be one to discuss this topic. There are bugs and there are BUGS, and this BUG is one that should have never happened, specially after they got caught in 2019 for quietly listening to Siri recordings. Yes very shady in my opinion. If you see this all time, your employer should better start choosing staff wisely.

Anyway, it's Apples job to improve Siri, not ours, they have enough money to employ more staff and scale up testing scenarios to get things done correctly. They subsidize that crap with the iDevices, differently it would be if they start paying out users to help them sorting things out. Personally I stopped reporting bugs to Apple and also disabled anything that could help them to improve any services. I'm not going provide free services to a 3 trillion company anymore.
 
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Of course it’s a bug. How else apple will improve Siri if they don’t collect data?
 
By capturing network traffic.
The network traffic would be encrypted so the content would not be decipherable, I’m not sure how anyone could say for certain that that data stream contained recordings as opposed to some other data like Siri sending audio (it sometimes mistakenly activates) for interpretation by the apple cloud.
 
I completely stopped using Siri after the whole “we listen to you recordings” thing. Haven’t missed it either. It would be nice if Apple used the data they’ve collected without our consent to actually make Siri intelligent. Seems like they’ve basically given up ion it at this point.
Cool, you admit you don't use it, then say it doesn't work well. Not following the logic at all. But in Siri's defense, she handles everything I throw at her with aplomb. Directions, phone calls, lights on and off, run shortcuts, run automations, play and stop Music, connect/disconnect speakers, reminders, add to Notes, add to calendars, searches, scores, weather, intercom, probably a bunch of other stuff too. I guess works for me sums it all up
 
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I have mine enabled, but Siri is still stupid.
Hey Google works 1000 times better, it understands multi-language and auto-switches it on the fly, it also finds non English named music better. The pro Siri fraction probably never listened to a (EN)Siri trying to read Spanish, German or Italian messages, road names in Maps, and other kind of notifications.

Siri is dumb, i have no usage for her, except making the CarPlay display work, because it’s stupidly tied to her. I get why they tied Siri to CarPlay, We shall not play around with Apps while driving, but Siri at its current form is far more dangerous than using the cars media display.
 
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The network traffic would be encrypted so the content would not be decipherable, I’m not sure how anyone could say for certain that that data stream contained recordings as opposed to some other data like Siri sending audio (it sometimes mistakenly activates) for interpretation by the apple cloud.
True. You are right. It would be difficult.
 
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Keep in mind, I am certainly not a software engineer, however, I have said for years that IT/software/tech et al seem to get a free pass on the excuse of "this is so complex". So many of these issues to me are the same as if brakes did not work on cars, airbags did or didn't deploy when needed, medicine had adverse side effects and more.

In general Tech needs to be held much more accountable.....
The analogy doesn't really work though - cars don't have many variables to contend with, so testing can be very specific and effective. There is no way to test an OS against every setup that users have, since there are literally millions of variables and permutations (settings, apps installed, etc) to contend with. Yes, there should be less bugs, but it's nowhere near that simple, and the software teams have to work out priorities, and hope that their solutions don't break other things.
 
What is ironic about this is that so many people complain about Siri not understanding their commands, and yet how many of them disable Apple's ability to review and improve that process by opting out? ?
Of course people opt out. It’s Apple’s responsibility to make sure their product lives up to what they promise, but it’s not my responsibility to help them do it. If they want my usage data, they can pay me for it.
 
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The analogy doesn't really work though - cars don't have many variables to contend with, so testing can be very specific and effective. There is no way to test an OS against every setup that users have, since there are literally millions of variables and permutations (settings, apps installed, etc) to contend with. Yes, there should be less bugs, but it's nowhere near that simple, and the software teams have to work out priorities, and hope that their solutions don't break other things.
Perhaps not with automobiles, but I would think certainly with medicine.

Tech continues to, albeit very cleverly, walk the "oh it is so complex, this is for the good of all humankind, we have to test together, don't punish us line", but at the same time make billions in profit. It is very much a have one's cake and eat it, too.

You can't be a trillion dollar company, ask people to do your research for free, issue OS that don't do as promised AND not be found legally wanting. Note, this is not just Apple, but tech in general. The entire OS license that makes phone, and other tech effectively leased is unheard of in any other industry. Examples of the effective preferential treatment are almost limitless.
 
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