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iOS 16.7.13 ― Bug Fixes, Changes, and Improvements

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The first post of this thread is a WikiPost and can be edited by anyone with the appropiate permissions. Your edits will be public.
Banglazed

Banglazed

macrumors 603
Original poster
Apr 17, 2017
5,151
10,455
Cupertino, CA
iOS 16.7.13

Release Date ― January 26, 2026
Build Numbers ― 20H365
Darwin Kernel Version ―

This update provides important bug fixes and security updates and is recommended for all users.

iOS 16.6 RC Release Notes

New Features & Changes
New Issues
Remaining Issues
Resolved Issues

Additional Notes
  • iPhone 14 Pro/Max: 1.80.02
  • iPhone SE (3rd gen): 2.07.03
  • iPhone 13/mini/Pro/Max: 2.80.01
  • iPhone 12/mini/Pro/Max: 3.80.01
  • iPhone 11/Pro/Max/SE (2nd gen)/iPad Air (4th gen): 4.03.01
  • iPhone XR/XS/Max: 5.03.00
  • Qualcomm iPhone 8/8 Plus/X: 8.03.00
  • Intel iPhone 8/8 Plus/X: 5.03.00
Australia
  • Optus - 51.0
  • Telstra - 52.7
  • Vodafone AU - 51.0
Belgium
  • BASE - 33.0
  • Orange B - 54.0
  • Proximus - 45.0
  • Telenet - 44.1
Brazil
  • Claro Brasil - 54.1.0
  • Vivo - 54.0
  • TIM -
  • Oi -
Canada
  • Videotron - 53.0
  • Rogers - 41.0
  • Fido - 54.1
  • Bell - 54.0.1
  • Telus - 54.0.1
  • Freedom/Shaw Mobile - 54.0.1
  • Fizz - 53.0
  • Virgin Mobile - 50.0
Denmark
  • 3 DK - 46.7.11
  • TDC 54.0
France
  • Bouygues Telecom - 40.0
  • Orange France - 54.0
Germany
  • Vodafone.de - 54.0
  • Telekom.de - 52.7
  • O2-DE - 54.2.2
Greece:
  • Cosmote - 38.0
Guatemala
  • TIGO GT - 49.0
India
  • Airtel - 54.0
  • Jio - 54.0 (iPhone) and 54.0.1 (iPad)
  • Vi India (Vodafone Idea) - 54.0
Ireland
  • Eir - 33.5
  • Vodafone IE - 38.0
Mexico
  • Mexico - Telcel - 54.0.1
Morocco
  • Orange - 50.0
Netherlands
  • KPN - 54.0
  • Vodafone NL - 45.0
Poland
  • T-Mobile -
  • Orange - 49.6.3 (Voice & SMS)
  • Play - 31.0
Portugal
  • Vodafone P - 40.0
Romania
  • Orange RO - 53.7.2
Southeast Asia
  • Singapore Singtel -
  • Philippines Globe - 53.7.2
  • Philippines Globe (iPad) - 38.0
  • Philippines Smart - 54.0
  • Thailand AIS - 53.0
  • Thailand DTAC - 53.0
  • Malaysia Umobile - 33.0
  • Malaysia Maxis -33.0
  • Malaysia Digi -
  • Malaysia celcom -
  • Hong Kong - 32.0
  • Taiwan -
Sweden
  • Comviq -
  • Tre - 31.0
Switzerland
  • Salt - 53.0
  • Sunrise - 54.0
  • Swisscom 54.0
Turkey
  • Turkcell (Lifecell) - 36.5.5
  • Vodafone TR - 32.0
  • Turk Telekom - 32.0
United Kingdom
  • EE - 54.0
  • BT-UK (EE MVNO)- 50.0.1
  • Three - 54.0
  • iD Mobile (Three MVNO) - 36.5.4
  • O2-UK - 50.0
  • Giffgaff (O2 MVNO) - 41.0
  • Vodafone UK - 53.0
  • Virgin Mobile (EE MVNO) - 39.5
  • Lebara (Vodafone MVNO) - 51.0
  • LycaMobile (EE MVNO) - 54.0
United States
  • AT&T - 54.0.1
  • Cricket - 40.5.2
  • FirstNet - 51.0
  • FirstNet (iPad) - 41.7.6
  • Metro (TMO MVNO) - 54.0.1
  • Spectrum (VZW MVNO) - 54.0.1
  • T-Mobile - 54.1.1
  • TracFone/Straight Talk/Walmart Family Mobile - 54.0.1
  • U.S. Cellular - 46.7.24
  • Ultra/Mint Mobile (TMO MVNO) - 54.0.1
  • Verizon - 54.0.1
  • Verizon (iPad) - 41.0
  • Visible (VZW MVNO) - 51.0.1
  • Xfinity Mobile - 52.0
Spain

  • Orange ES - 54.0
Finland
  • DNA - 52.7
Other
  • Docomo - 32.5.10
  • AlwaysOnline -
 
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I am having the same problem with my wifes Iphone 8 after the update, no incoming or outgoing calls since this update - telstra network incoming calls go straight to message bank.
 
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The mobile network settings are gone, we have tried heaps of things even put my sim card in her phone still no good but her sim card works fine in my phone so it definatly her iphone after the update.
 
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I am having the same issue with my iPhone 8. Cannot call out, send sms; can send WhatsApp message (likely via wifi), connect to internet via wifi
Cannot make WhatsApp call - rings then hangs up when the person I am calling tries to pick up

Son is still on 16.7.11 and no issues (oddly not asking for him to update)
 
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Same here. Personally, a particularly terrible time to have a problem such as this. (Elderly mother about to have an operation.) 2:33 am Melbourne time. Really hoping a fix will be available when I wake in the morning.
 
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Whilst I'm not with Telstra (Optus here), I did spend some time trying to see if this update FIXES the 000 issue, or outright disables phone features. Apple's support article is rather vague about if it actually contains a fix, though the Software Update in settings does say so.

However, I'm concerned that some providers may not have updated their end to recognise the new provider settings or the modem firmware version and so block the phone. 🤔

So many questions. If you go into Settings-->General-->About and scroll down, what do you see under:

[My settings on iOS 16.7.12 iPhone 8 Plus - iPhone10,2 D21AP 256GB]

Network [YES OPTUS]​
​
Service Provider [Optus 54.2]​
​
Modem Firmware [8.50.04]​


For now I'm holding off. Seems that those here with issues are only with Telstra, unless anybody else wants to chime in.
 
Woke up to the same problem this morning after updating to 16.7.13 last night. Been onto Telstra most of this morning. Supposedly they are working with Apple to fix it. Let's hope for a resolution soon.
 
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Was hoping there would be a fix this morning....

My settings:

IOS Version: 16.7.13

Network: Telstra Wholesale

Service Provider: Not Available

Modem Firmware: 9.00.02

I would give this update a big miss until this is sorted. As mentioned last night my Mother is having an operation this afternoon. I could FaceTime her this morning.

Has anybody seen any official post responses to this problem from Telstra or Apple? I can't find anything.
 
anthonyjohn65 said:
....
My settings:

IOS Version: 16.7.13

Network: Telstra Wholesale

Service Provider: Not Available

Modem Firmware: 9.00.02
Click to expand...
Odd that the Service Provider has no entry or version number.

I assume you've done forced restarts, shutdown and restart and toggled Airplane Mode on for a while, then turn off Airplane Mode in an attempt to reset the radios ?

And yeah, even though I've seen nothing else about this and I'm not with Telstra, after all the 2G, 3G 4G Volte fiasco, I've got very little trust in telcos doing the right thing. :mad:
 
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@anthonyjohn65

Troubleshooting Steps (Telstra/iOS)
If you are having issues after installing 16.7.13, try these steps:
  1. Reset Network Settings: Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This is often the most effective fix for "SOS Only" or 4G connectivity issues.
  2. Verify Carrier Settings Update: Go to Settings > General > About. If a cellular update is available, a prompt will appear automatically.
  3. Take out SIM card, restart iPhone and then put the SIM card back.
  4. Toggle Airplane Mode & Restart: Turn Airplane Mode on, wait 30 seconds, and turn it off. If that fails, restart the device.
  5. Verify VoLTE is On: For older iPhones, ensure Voice over LTE (VoLTE) is enabled, as 3G networks are being phased out.
  6. Use Computer for Update: If the update fails over the air, connect to a computer to update via Finder or iTunes.
 
MacTech68 said:
Odd that the Service Provider has no entry or version number.

I assume you've done forced restarts, shutdown and restart and toggled Airplane Mode on for a while, then turn off Airplane Mode in an attempt to reset the radios ?

And yeah, even though I've seen nothing else about this and I'm not with Telstra, after all the 2G, 3G 4G Volte fiasco, I've got very little trust in telcos doing the right thing. :mad:
Click to expand...
Have done all that, including resetting the network.

Interestingly, I've contacted my phone provider, (at this stage I won't name and shame), that uses the Telstra Network). They very much want you to call them :), but found an Email address. Automatic reply was they hope to get back to me within two business days!
 
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Madonepro said:
@anthonyjohn65

Troubleshooting Steps (Telstra/iOS)
If you are having issues after installing 16.7.13, try these steps:
  1. Reset Network Settings: Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This is often the most effective fix for "SOS Only" or 4G connectivity issues.
  2. Verify Carrier Settings Update: Go to Settings > General > About. If a cellular update is available, a prompt will appear automatically.
  3. Take out SIM card, restart iPhone and then put the SIM card back.
  4. Toggle Airplane Mode & Restart: Turn Airplane Mode on, wait 30 seconds, and turn it off. If that fails, restart the device.
  5. Verify VoLTE is On: For older iPhones, ensure Voice over LTE (VoLTE) is enabled, as 3G networks are being phased out.
  6. Use Computer for Update: If the update fails over the air, connect to a computer to update via Finder or iTunes.
Click to expand...
Did the earlier ones (1-4) without getting anywhere.

5. I think the update corrupted or overrode those options and left them not available.

6. Kept saying that the phone was 16.7.13 so couldn't update. Don't trust the restore option, given what has happened.

By all accounts they (Telstra and Apple) are aware of the problem so there's not much else a user can do except wait, at least for the time being.
 
Madonepro said:
@anthonyjohn65

Troubleshooting Steps (Telstra/iOS)
If you are having issues after installing 16.7.13, try these steps:
  1. Reset Network Settings: Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This is often the most effective fix for "SOS Only" or 4G connectivity issues.
  2. Verify Carrier Settings Update: Go to Settings > General > About. If a cellular update is available, a prompt will appear automatically.
  3. Take out SIM card, restart iPhone and then put the SIM card back.
  4. Toggle Airplane Mode & Restart: Turn Airplane Mode on, wait 30 seconds, and turn it off. If that fails, restart the device.
  5. Verify VoLTE is On: For older iPhones, ensure Voice over LTE (VoLTE) is enabled, as 3G networks are being phased out.
  6. Use Computer for Update: If the update fails over the air, connect to a computer to update via Finder or iTunes.
Click to expand...
Have done all of that to no advantage. The Telstra agent also took me through those steps and has logged my issue. They said they are working with Apple to fix it asap. Said others have reported the same problem. Let's hope that's true and another update comes through to fix it. Meanwhile I have dug out an old OPPO to insert the SIM so I have connection.
 
anthonyjohn65 said:
Was hoping there would be a fix this morning....

My settings:

IOS Version: 16.7.13

Network: Telstra Wholesale

Service Provider: Not Available

Modem Firmware: 9.00.02

I would give this update a big miss until this is sorted. As mentioned last night my Mother is having an operation this afternoon. I could FaceTime her this morning.

Has anybody seen any official post responses to this problem from Telstra or Apple? I can't find anything.
Click to expand...
Mine has Network: Not available
As well as Service provider: Not available
 
Last edited:
Woolworth's "EveryDayMobile" now have a notification on their website:

https://mobile.everyday.com.au/

Service disruption for some iPhone users after iOS update

We’re aware of an issue affecting some customers who recently updated to iOS version 16.7.13. If you’re using an older iPhone model (including iPhone 8, X, 11, and possibly up to 12), you may experience problems making or receiving calls, using mobile data, or sending and receiving SMS. This may also impact access to emergency services.
Apple and Telstra are actively investigating the issue. We’ll share more information as soon as it’s available.


EDIT: Acknowledged on Telstra's Outage page:

https://www.telstra.com.au/outages


Screenshot 2026-01-28 at 12-01-05 Telstra outages Telstra.png
 
Last edited:
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MacTech68 said:
Woolworth's "EveryDayMobile" now have a notification on their website:

https://mobile.everyday.com.au/

Service disruption for some iPhone users after iOS update

We’re aware of an issue affecting some customers who recently updated to iOS version 16.7.13. If you’re using an older iPhone model (including iPhone 8, X, 11, and possibly up to 12), you may experience problems making or receiving calls, using mobile data, or sending and receiving SMS. This may also impact access to emergency services.
Apple and Telstra are actively investigating the issue. We’ll share more information as soon as it’s available.
Click to expand...
Telstra doing what Telstra does best, hiding the issue, and hoping it will go away/unnoticed.

Telstra outages | Telstra

Find information on network outages, estimated fix times and other ways to stay connected when your Telstra services are offline.
www.telstra.com.au www.telstra.com.au
 
MacTech68 said:
Whilst I'm not with Telstra (Optus here), I did spend some time trying to see if this update FIXES the 000 issue, or outright disables phone features. Apple's support article is rather vague about if it actually contains a fix, though the Software Update in settings does say so.

However, I'm concerned that some providers may not have updated their end to recognise the new provider settings or the modem firmware version and so block the phone. 🤔

So many questions. If you go into Settings-->General-->About and scroll down, what do you see under:

[My settings on iOS 16.7.12 iPhone 8 Plus - iPhone10,2 D21AP 256GB]

Network [YES OPTUS]​
​
Service Provider [Optus 54.2]​
​
Modem Firmware [8.50.04]​


For now I'm holding off. Seems that those here with issues are only with Telstra, unless anybody else wants to chime in.
Click to expand...
I see

Network: telstra

Service provider: not available

Modem firmware 9.00.02
 
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