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nunes013

macrumors 65816
Original poster
May 24, 2010
1,284
185
Connecticut
my mom has a problem with her 3gs running 4.2.1. Can anyone confirm this is a bug or if i can do a restore to fix it. when she opens her phone app it prompts her for her voicemail password every time even though she is not on the voicemail tab. never happened before 4.2.1 so can somebody just confirm or deny this. thanks!
 
my mom has a problem with her 3gs running 4.2.1. Can anyone confirm this is a bug or if i can do a restore to fix it. when she opens her phone app it prompts her for her voicemail password every time even though she is not on the voicemail tab. never happened before 4.2.1 so can somebody just confirm or deny this. thanks!

If she dials 611 from her phone and resets her vm password AT&T will text her a new one. It's option 5 then 3 after you get to the main menu when calling 611. From there she goes into the vm tab and sets up her vm again.
 
I had this problem initially with 4.2.whateveritis once my husband left me a voicemail...I just entered my password and was good to go
 
but she knows her password, just the message keeps coming up when shes either in her recents or contacts tab not in vm
 
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