iOS 5.1 update in UK

Discussion in 'iOS 5 and earlier' started by iClive, Mar 9, 2012.

  1. iClive macrumors regular

    Joined:
    Feb 23, 2012
    Location:
    UK
    #1
    is it just me, or is the Apple server still swamped with update requests that it can't handle? :confused:

    Been trying since yesterday to update via wifi and every time I can only get as far as the "downloading" and "estimating time remaining" page which times out after a few minutes with the message "an error occurred downloading iOS 5.1"

    Have tried on both the iPhone and iPad, with the same result. I guess the next step is to try the wired method through iTunes, but just wondering if anyone else is having the same problem?
     
  2. Mach2001 macrumors newbie

    Joined:
    Oct 7, 2011
    Location:
    UK
    #2
    If you are with sky it seems a lot of people are having trouble with this. You will need to change your DNS to an opendns temporarily to update wireless.
     
  3. simon.mac macrumors newbie

    Joined:
    Mar 5, 2012
  4. iClive thread starter macrumors regular

    Joined:
    Feb 23, 2012
    Location:
    UK
    #4
    I'm not with Sky and have tried both at home (Talktalk) and at work (BT).
     
  5. simon.mac macrumors newbie

    Joined:
    Mar 5, 2012
    #5
    I would resort to the good old fashioned cable.
     
  6. MonkeySee.... macrumors 68040

    MonkeySee....

    Joined:
    Sep 24, 2010
    Location:
    UK
    #6
    At home I can't update.

    Got to work, no problem.
     
  7. chenks macrumors 6502a

    chenks

    Joined:
    Oct 23, 2007
    Location:
    UK
    #7
    do as suggested. temporarily change DNS server on device to OpenDNS or GoogleDNS and it will update straight away.
     
  8. tibi08 macrumors 6502a

    tibi08

    Joined:
    Sep 17, 2007
    Location:
    Brighton, UK
    #8
    I am on Sky internet, I had to change the DNS on my iPhone, iPad and Apple TV - otherwise none of them would update. Pretty crap really.

    I half wonder if Sky have intentionally removed the DNS for Apple's update server to reduce data loads....
     
  9. andychelt macrumors member

    Joined:
    Oct 7, 2011
    #9
    I'm on Sky too, had to change the DNS on the 4s to get it to update.

    My ipad1 though refuses to even find an update even with changing the DNS, it just throws up and error when you try to look for an update... :(
     
  10. iClive thread starter macrumors regular

    Joined:
    Feb 23, 2012
    Location:
    UK
    #10
    Just tried both of those, but with the same result :confused:

    ----------

    Actually, I've also had the same issue with the iPad :(
     
  11. chenks macrumors 6502a

    chenks

    Joined:
    Oct 23, 2007
    Location:
    UK
    #11
    i don't think it's a specific Sky issue, as i've seen the same issue reported by people in Canada as well.
     
  12. JadedBen macrumors regular

    Joined:
    Aug 14, 2009
    Location:
    Essex, UK
    #12
    I'm with Sky and updated my 4 last night at about 11pm OTA and the ipad2 about 30 mins ago OTA also, with no problems, didn't have to change any settings.

    The iPad was quicker this morning than the phone last night to be fair, so maybe you're just unlucky with the timing?
     
  13. MagicBoy, Mar 9, 2012
    Last edited: Mar 9, 2012

    MagicBoy macrumors 68040

    MagicBoy

    Joined:
    May 28, 2006
    Location:
    Manchester, UK
    #13
    I'm on Sky. The OTA or iTunes downloads just time out.


    /EDIT : Just changed the iPhone to use OpenDNS and it's downloading the OTA fine now.
     
  14. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #14
    I updated as soon as it was released on Wednesday evening and it downloaded without any problems.

    I'm with Sky and don't use OpenDNS or anything.
     
  15. The Game 161 macrumors G4

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #15
    I updated it Wednesday night on my phone had no problem but tried my girlfriend's last night but wouldnt work so gave up... Will try again today for her.
     
  16. dspalton macrumors 6502a

    Joined:
    Jul 28, 2008
    Location:
    Fleet, UK
    #16
    Finally managed to get it done this morning

    Tried the following;
    - > DNS cache flush = No success
    - > Rebooted = no success
    - > Use openDNS = Success

    Interestingly im on sky...
     
  17. iClive thread starter macrumors regular

    Joined:
    Feb 23, 2012
    Location:
    UK
    #17
    How do you do a DNS cache flush on an i device please?
     
  18. chenks macrumors 6502a

    chenks

    Joined:
    Oct 23, 2007
    Location:
    UK
    #18
    don't bother.
    just change the DNS server to an OpenDNS or GoogleDNS address, run the update and the remove the amended DNS address.
     
  19. bp1000 macrumors 65816

    Joined:
    Jul 7, 2011
    #19
    No issues updating mine and wife's phones morning after announcement.

    O2 broadband but using open dns. Perhaps sky is temporarily blocking or limiting it as the demand must be huge.
     
  20. chenks macrumors 6502a

    chenks

    Joined:
    Oct 23, 2007
    Location:
    UK
    #20
    as i said, i don't believe it's a UK Sky issue, as i've seen the same reports from people in Canada and from UK user on other ISPs.

    you didn't have the issue as you are already using OpenDNS, which is the solution to the problem.
     
  21. Ashka macrumors 6502a

    Ashka

    Joined:
    Aug 9, 2008
    Location:
    New Zealand
    #21
    WiFi..*update through iTunes ~ just days of "contacting the iPad software update server" ~ *No update
    update OTA ~ No ~ fail message. Retry for same again on both iPads
    change DNS to open ~ No update
    forget network and reset on iPads ~ No update
    reset network on Mac ~ No update

    Tried all several times. *

    The Mac's 3G T stick with 2 gig left on the 4 gig monthly cap is the last option..
    but 2 Failed part downloads through iTunes on first day equals over a gig wasted, doesn't bode well. Will try WiFi for a few more days first.

    MBP OSX 10.7.3 & Backed up * iPad 1 & 2. iOS 5.0.1.& Backed up.
    This is the first failed update I have experienced since early 2004.
     
  22. iClive thread starter macrumors regular

    Joined:
    Feb 23, 2012
    Location:
    UK
    #22
    Result

    Changed DNS settings to OpenDNS and then GoogleDNS - Failed

    Changed DNS settings to 8.8.8.8 (GoogleDNS IP address) - Result on iPhone 4, iPod Touch, and AppleTV, but still failing in iPad2 and iPhone 4S

    Plugged iPad into MBP, recognised that there is an update, but then failed with "contacting the iPad software update server", just sits there. So changed DNS settings on MBP to 8.8.8.8 and Bingo, update downloaded and installed!

    Not good for a new rollout
     
  23. chenks macrumors 6502a

    chenks

    Joined:
    Oct 23, 2007
    Location:
    UK
    #23
    bear in mind that this is not an Apple issue.
     
  24. iClive thread starter macrumors regular

    Joined:
    Feb 23, 2012
    Location:
    UK
  25. wiredx macrumors member

    Joined:
    Apr 30, 2010
    #25
    It seems to be happening in many countries. How is it not an apple issue?
     

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