I just selected "update" in itunes to upgrade my ipad to ios 5 and the "Backing up "my name" ipad..." window comes up and then the whole thing just sits there. The progress bar shows just a tiny sliver of progress after an hour. I saw somewhere in the forums that the whole process just took just 20 minutes for someone else. Any ideas? The official Apple Forum says they are "Updating and they will be right back" whatever that means. Thanks in advance!