iOS 6 refuses to connect to my wifi, help?

Monotoko

macrumors newbie
Original poster
Sep 26, 2012
8
0
Hello,

I'm in student accommodation with Ask4 internet (looks like some small ISP) and it looks as though my iPhone refuses to connect to their network. The reason is the blasted login page is here: http://signup.ask4.com rather than here: http://signup.ask4.com/index.html.

The iPhone connects, brings up the "login window" with the second link in it, leading to me a 404 error. I can then only click "cancel" and this disconnects me from the network.

Can anybody help me point the iPhone to the CORRECT login page, which is http://signup.ask4.com

I've spoken to the ISP and they seem unwilling to help by adding a index.html to the web server.
 

mrapplegate

macrumors 68030
Feb 26, 2011
2,818
8
Cincinnati, OH
Hello,

I'm in student accommodation with Ask4 internet (looks like some small ISP) and it looks as though my iPhone refuses to connect to their network. The reason is the blasted login page is here: http://signup.ask4.com rather than here: http://signup.ask4.com/index.html.

The iPhone connects, brings up the "login window" with the second link in it, leading to me a 404 error. I can then only click "cancel" and this disconnects me from the network.

Can anybody help me point the iPhone to the CORRECT login page, which is http://signup.ask4.com

I've spoken to the ISP and they seem unwilling to help by adding a index.html to the web server.
I can't access any URL you posted either from Safari in ML or on iOS 6
 

Monotoko

macrumors newbie
Original poster
Sep 26, 2012
8
0
mrapplegate, it must be an internal thing. All I need to know is how to perform a redirect on the URL that it's trying to login to, to the URL it's actually logging into.

I've attached a screenshot that shows what happens after I connect.
 

Attachments

mrapplegate

macrumors 68030
Feb 26, 2011
2,818
8
Cincinnati, OH
mrapplegate, it must be an internal thing. All I need to know is how to perform a redirect on the URL that it's trying to login to, to the URL it's actually logging into.

I've attached a screenshot that shows what happens after I connect.
Do you get this after entering your credentials?
Unfortunately you can't redirect a browser yourself, it's something that needs to happen at the server level.
Did you show the error screen shot to the ISP? It clearly shows that Safari can't find the index.html page.
 

Monotoko

macrumors newbie
Original poster
Sep 26, 2012
8
0
mrapplegate, I've shown them... they just keep telling me to look at mac addresses and network connectivity... which clearly isn't the problem. I get this when the login screen comes up, I don't even have anywhere to enter my credentials...

TL;DR: They are dumb.
 

mrapplegate

macrumors 68030
Feb 26, 2011
2,818
8
Cincinnati, OH
mrapplegate, I've shown them... they just keep telling me to look at mac addresses and network connectivity... which clearly isn't the problem. I get this when the login screen comes up, I don't even have anywhere to enter my credentials...

TL;DR: They are dumb.
Maybe ask to speak to a supervisor or someone from Tier II Tech support. Try to reach someone who understands the problem might be on their end.
Without being able to test myself, you can't rule out iOS or the phone just yet.
 

Kiddb628

macrumors newbie
Sep 22, 2012
2
0
I had the same experience with io6. I turned off wifi, rebooted my router. Once my router was back up, I turned wifi back on and connected without problem.
 

waw74

macrumors 68040
May 27, 2008
3,173
194
I had the same experience with io6. I turned off wifi, rebooted my router. Once my router was back up, I turned wifi back on and connected without problem.
Was that on iOS6 launch day?
and the page that came up was on apple.com?

there was a completely different issue going on that day.