Hello!
I just want to show you my experience with the ios 6 upgrade, witch seems to be a redicolous beta-version in view of all the problems, other users report - not mentioning the really downgraded maps-app.
I was upgrading my iphone 4s and my ipad on the first day, ios 6 was available.
No problems with the phone - it was done within 30 minutes via wlan. It works well.
The problems were with the iPad (2 - 3G+wlan 16GB). I also did it via wlan - it was downloading the package and then it started with the update-process (same screens as iphone). But it took significant longer - about 2 hours. But it was not over after that - other than with the iPhone, at the end, it showed the itunes-connect screen (same as after service-mode-reset). Well - I connected it to my MacBookPro (Mountain Lion) and it did the download and setup process again - the first steps took about 5-10 minutes, the last step (firmware-upgrade) was hanging round about 45 min! Afterwards, it just showed an errormessage - ipad update could not be finished (errorcode -1). I was trying the process about 5 times with my MacBookPro, then 3 or four times with my MacMini (MountainLion) at home (both plain vanilla installations with no additional firewalls etc. - iPhone and iPad also not jail-brake).
After it did not work, i called the Apple-support. The first support-level had no solutions, so i was connected to the second-supportline. The person there wanted me to check a few things. I also had to send him some log-files. After he had no silutions either, he suggested me to send in my ipad to apple and request a refurbished one - at a cost of about EUR 250!
I personally find thos rediolous! My iPad worked before the Upgrade. Now it´s broken down - seems to me the osx 6 upgrade destroyed my iPad - Apple destroyed it, and now I should have to pay for a "new" one? That can not be the policy of an industry-leader worth 700 billion dollars! If this is the only solution, I will go to the press with my story!
Since there are no (for me visible) contact-adresses of apple to get in contact with (to complain), I´m using this platform to express my anger.
Maybe someone had the same experiences?
Or better: Any professional solution?
An angry (Ex?) Apple-Fellow,
I just want to show you my experience with the ios 6 upgrade, witch seems to be a redicolous beta-version in view of all the problems, other users report - not mentioning the really downgraded maps-app.
I was upgrading my iphone 4s and my ipad on the first day, ios 6 was available.
No problems with the phone - it was done within 30 minutes via wlan. It works well.
The problems were with the iPad (2 - 3G+wlan 16GB). I also did it via wlan - it was downloading the package and then it started with the update-process (same screens as iphone). But it took significant longer - about 2 hours. But it was not over after that - other than with the iPhone, at the end, it showed the itunes-connect screen (same as after service-mode-reset). Well - I connected it to my MacBookPro (Mountain Lion) and it did the download and setup process again - the first steps took about 5-10 minutes, the last step (firmware-upgrade) was hanging round about 45 min! Afterwards, it just showed an errormessage - ipad update could not be finished (errorcode -1). I was trying the process about 5 times with my MacBookPro, then 3 or four times with my MacMini (MountainLion) at home (both plain vanilla installations with no additional firewalls etc. - iPhone and iPad also not jail-brake).
After it did not work, i called the Apple-support. The first support-level had no solutions, so i was connected to the second-supportline. The person there wanted me to check a few things. I also had to send him some log-files. After he had no silutions either, he suggested me to send in my ipad to apple and request a refurbished one - at a cost of about EUR 250!
I personally find thos rediolous! My iPad worked before the Upgrade. Now it´s broken down - seems to me the osx 6 upgrade destroyed my iPad - Apple destroyed it, and now I should have to pay for a "new" one? That can not be the policy of an industry-leader worth 700 billion dollars! If this is the only solution, I will go to the press with my story!
Since there are no (for me visible) contact-adresses of apple to get in contact with (to complain), I´m using this platform to express my anger.
Maybe someone had the same experiences?
Or better: Any professional solution?
An angry (Ex?) Apple-Fellow,
