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iOS 7 Random reboots/respring
- Thread starter Xytal
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it is software related. I have the problem on one iphone 4S, 2 ipad 2, one iphone 5 .... until now only my 5S does not reboot randomly. Note that one ipad reboots daily at midnight if used 00:00 .... if this does not sound like a firmware bug how do you call it ?
It could be software related, but since it doesn't affect all of us, the software involved may not be iOS 7 but something else installed on your iDevice ...
No. I've got an iPad Mini and iPad Air still rebooting after updating to 7.0.4.
We also have two iPhone 5 on iOS 7 but I do not believe those have rebooted since updating.
All 4 devices have background app updates turned on (since that was mentioned earlier in this thread). Has it been 100% verified that turning this off eliminates the problem?
FWIW, iOS 7.0.4 did NOT fix the repeated respringing problem on my iPhone 5S. Yesterday, upon waking my iPhone, using Touch ID, and then attempting to launch Music app, it respringed three times in a row! I thought I was never going to finally get to use the darn thing.
I have an appointment with the Genius Bar this morning.
Mark
I have an appointment with the Genius Bar this morning.
Mark
I just found this topic:
https://discussions.apple.com/message/23627648#23627648
Supposedly, turning OFF Reduce Motion fixes the respring issue on the iPhone 5S (using TouchID). I did have Reduce Motion turned ON when all of these resprings occurred. I've turned it off.
I also looked at my crash data (Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data). The Springboard respring crashes all included: Exception Type: EXC_BAD_ACCESS (SIGSEGV). According to the topic above, that's the Touch ID error.
My resprings always happen immediately after using Touch ID to unlock the phone and at the very instant I go to touch an app icon (but before it actually launches).
We'll see if turning Reduce Motion OFF fixes the problem. But I still plan to keep my appointment at the Genius Bar to run this all by them and make sure there's one more data point for complaint (to hopefully get this fixed in the next iOS update).
Mark
https://discussions.apple.com/message/23627648#23627648
Supposedly, turning OFF Reduce Motion fixes the respring issue on the iPhone 5S (using TouchID). I did have Reduce Motion turned ON when all of these resprings occurred. I've turned it off.
I also looked at my crash data (Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data). The Springboard respring crashes all included: Exception Type: EXC_BAD_ACCESS (SIGSEGV). According to the topic above, that's the Touch ID error.
My resprings always happen immediately after using Touch ID to unlock the phone and at the very instant I go to touch an app icon (but before it actually launches).
We'll see if turning Reduce Motion OFF fixes the problem. But I still plan to keep my appointment at the Genius Bar to run this all by them and make sure there's one more data point for complaint (to hopefully get this fixed in the next iOS update).
Mark
Good luck, but I don't think that's it. I'm experiencing the issue on a first gen iPad Mini and an iPad Air, which, of course, do not have Touch ID. And motion control has always been off on both. Also, I'm not getting crashes the instant I touch an app icon.
i just got a 5S the other day and its resprung 4-5 times since i got it. it happened usually when opening an app such as mail, messages or Facebook. i restored it from my iPhone 5 which was not effected by resprings so i don't think its software related. there are crash report logs, but no one ever seems to be able to decipher them for us here.
Mine resprings when deleting mails, I personally think it's a software issue with the 64bit side of iOS. My iPad 3 hasn't resprung once in all the time it's been on ios7.
Respringing / rebooting to Apple logo - software or hardware issue?
I am having the same issue with my Ipad 4... Purchased a refurb Ipad 4 32GB from the Apple on-line store on 10/22/13 and it would crash to the white Apple logo about once a week, then a bit more often. Took it to my local Apple Store on 11/26/13 and the Genius there swapped it out for a "new" (brown box) unit immediately. Now the "new" iPad 4 is crashing once a day to the white Apple logo. I will have several apps open and running several Safari tabs.... I get the timer wheel running but nothing is loading or "lost connection to server" message and then a sun shade pull down effect on the screen. Then the screen goes black and the white logo appears. Boots me to the start screen... When I swipe in the apps and Safari are still open. The diagnostic logs show a panic.plist event when this happens.
So is this a software issue or a hardware issue?
FYI, I purchased an IPad Air 32 GB for my wife while we were at the store and she has had multiple apps and Safari screens open and no problems so far... Also no issues with our existing iPhone 5 and 5s at this time. All of them are running iOS 7.0.4
I am having the same issue with my Ipad 4... Purchased a refurb Ipad 4 32GB from the Apple on-line store on 10/22/13 and it would crash to the white Apple logo about once a week, then a bit more often. Took it to my local Apple Store on 11/26/13 and the Genius there swapped it out for a "new" (brown box) unit immediately. Now the "new" iPad 4 is crashing once a day to the white Apple logo. I will have several apps open and running several Safari tabs.... I get the timer wheel running but nothing is loading or "lost connection to server" message and then a sun shade pull down effect on the screen. Then the screen goes black and the white logo appears. Boots me to the start screen... When I swipe in the apps and Safari are still open. The diagnostic logs show a panic.plist event when this happens.
So is this a software issue or a hardware issue?
FYI, I purchased an IPad Air 32 GB for my wife while we were at the store and she has had multiple apps and Safari screens open and no problems so far... Also no issues with our existing iPhone 5 and 5s at this time. All of them are running iOS 7.0.4
This IS NOT a hardware issue. It's purely an issue with iOS7. Those who aren't having the problems, that's great news. But there are way too many coincidences among the crashes being reported. Touch ID, reduce motion, safari.
It's odd that Apple is not properly informing their techs to quit replacing perfectly good iPhones and iPads. Really after a couple years all the sudden there are all these hardware issues on older devices???? Come on.
For many many people restoring , replacing etc. has all been a waste of time only for the issues to still be there. So some common sense tells us what the issue is here and it's not hardware for 99% of these issues.
Another I've noticed, multitasking on ipad while using dynamic wallpaper crashes the springboard after a short while. Just try it. I'm sure it will happen after a couple of launches of multitasking and scrolling.
It's odd that Apple is not properly informing their techs to quit replacing perfectly good iPhones and iPads. Really after a couple years all the sudden there are all these hardware issues on older devices???? Come on.
For many many people restoring , replacing etc. has all been a waste of time only for the issues to still be there. So some common sense tells us what the issue is here and it's not hardware for 99% of these issues.
Another I've noticed, multitasking on ipad while using dynamic wallpaper crashes the springboard after a short while. Just try it. I'm sure it will happen after a couple of launches of multitasking and scrolling.
It could be .... Since I had only ONE respring in both my iPad and iPhone 5 in more than 2 months ...
My 5s has had a few resprings right after unlocking and using TouchID. It has had a few other resprings while using safari. And finally, yesterday I had a respring when I was trying to use the Nike+ Move app.
When I contacted Apple support, the tech claimed that the iphone was just doing a "Soft reboot" after updating apps. He suggested that I turn off automatic app updates. I did, but I am doubtful because my wife has a 5s and it hasn't had any unexpected resprings, neither has my old iPhone 4s or my iPad mini.
When I contacted Apple support, the tech claimed that the iphone was just doing a "Soft reboot" after updating apps. He suggested that I turn off automatic app updates. I did, but I am doubtful because my wife has a 5s and it hasn't had any unexpected resprings, neither has my old iPhone 4s or my iPad mini.
My replacement 5S hasn't had a single reboot. Could be a combination of both software and hardware.
My 5s has rebooted randomly in the last week, also all notes have disappeared. Dd a manual reboot and nothing came back on notes, plus when hooking up iPhone to my MBP, was saying can not connect. Did a manual reboot and was able to connect.
What can possibly be wrong thats hardware related thats causing re-spring and reboots for people on iPads and older iPhones???? Sorry I'm calling BS on that. Thats Apples excuse for all the iOS 7 bugs.
Not saying its not possible but thats not a widespread conclusion for most. Its mostly likely software related for just about everyone.
Especially considering a) it's happening on multiple models and devices and b) it's happening on devices that never had the issue before iOS7.
I don't know what the problem is. I just know that my first 5S constantly rebooted but my 2nd and 3rd didn't reboot a single time.