Night Spring

macrumors G5
Jul 17, 2008
13,171
6,239
You are right. I guess you were bitten by the restore from backup.

The backup must have the messages locked up. Without doing a full restore you could go to Settings -> General -> Reset -> Erase all Content and settings.

Erase all contents and settings does the same thing as a full restore.
 
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AbSoluTc

macrumors 601
Sep 21, 2008
4,567
2,970
It's a bug for the OP. I have a friend that can't post to Instagram - it crashes. Yet, I can. Same phone w/iOS 7. Problems seems to vary.
 
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DustinT

macrumors 68000
Feb 26, 2011
1,556
0
Settings > General > Usage. Wait for the top list to populate and tap Messages.

I had to tap of 'show all apps' for messages to show. Mine is 109mb.

Ahh thanks! I'm at 1.2 gigs...
 
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AbSoluTc

macrumors 601
Sep 21, 2008
4,567
2,970
OOOhhhhh.... I see what you did there. "These aren't the droids you're looking for" very tricky! :rolleyes:

Lol, not sure what you're talking about honestly. All I was saying was I had no issue with space/messages. All seems to be working correctly. As it is for others as well.
 
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Lol, not sure what you're talking about honestly. All I was saying was I had no issue with space/messages. All seems to be working correctly. As it is for others as well.

My point is that after the OP mentioned THREE TIMES in this thread (including the quote you responded to) that he has deleted his messages and that it didn't reduce his storage, you told him "Oh just delete your messages... that'll reduce your storage!" So are you calling him a liar or.....

but that's ok, I didn't intend to make a big deal out of it. I was just pointing it out.
 
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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,447
Lol, not sure what you're talking about honestly. All I was saying was I had no issue with space/messages. All seems to be working correctly. As it is for others as well.
Clearly it's not working for the OP and at least some others who have posted similar things in this thread as well. So, it's definitely great that it's working for you, and perhaps even many others, but the point is that there's an issue with the functionality, otherwise it would work just fine for everyone (OP and some others with the issue included).
 
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mccoy015

macrumors member
Jun 16, 2009
30
0
Had the same problem. After deleting my messages, it still said they took up 1.8 GB of space so I restarted my phone. Problem solved.
 
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mrtune

macrumors 6502a
Jun 23, 2007
803
20
There was a bug prior to 6.0 or 6.1 (dont remember which version exactly), where attachments were not deleted even though you deleted the message/sms threads.

While the bug was fixed, only attachments in current message threads will be deleted. Any orphaned attachments are just stuck there in limbo hogging space. Orphaned meaning attachments in which the original threads have long been deleted, prior to the bug getting fixed. If you've never deleted anything, this probably won't affect you.

I only know of two ways to fix it.

1. Restore the phone as a new phone, not from a backup, and essentially start all over from scratch. All those orphaned attachments are stored in backup files.

2. Jailbreak, locate the attachments folder for SMS/Messages and delete everything in there. (This is what I had done while still on iOS6. I saved over 1GB in space).

I have reported it to Apple, and I feel that anyone who suffers from this should report it too. The more of us that report the same issue, the greater chance we have of Apple actually fixing it.
 
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Stratus Fear

macrumors 6502a
Jan 21, 2008
572
228
Atlanta, GA
It's the attachments that are taking up your storage.

This. Apparently there was a bug between 6.0 an 6.1 that caused attachments to not get deleted when conversations were. It hit me too, I had 900MB left over down from 3GB after clearing all my convo history. If you want to clear all this out without losing any other data, back up your phone to iTunes and use something like iBackupBot or similar to delete everything in HomeDomain/Library/SMS and MediaDomain/Library/SMS in your backup and then erase and restore your phone with this edited backup (make sure you make a copy of the backup before you do this in case something fails with the backup editor).
 
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DC1408

macrumors newbie
Original poster
Jun 16, 2013
10
0
If it works for some, it must be an unfortunate bug on my device. Thanks for the help guys, I'm done troubleshooting and it's definitely a no fix situation without a back up through third party the edit SMS or start a fresh. Shame.. I'll sort it. Appreciate the troubleshoot help..
 
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iker42

macrumors newbie
Feb 4, 2010
27
0
also have this issue, had 20 convos at 2.9gb deleted down to 4 and 2.5gb. I think maybe I'm keeping old messages from the previous jailbreak? I have some other residual issues that all correspond to past jailbreak tweaks.
 
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verdi1987

macrumors 6502
Jun 19, 2010
348
81
There was a bug prior to 6.0 or 6.1 (dont remember which version exactly), where attachments were not deleted even though you deleted the message/sms threads.

While the bug was fixed, only attachments in current message threads will be deleted. Any orphaned attachments are just stuck there in limbo hogging space. Orphaned meaning attachments in which the original threads have long been deleted, prior to the bug getting fixed. If you've never deleted anything, this probably won't affect you.

I only know of two ways to fix it.

1. Restore the phone as a new phone, not from a backup, and essentially start all over from scratch. All those orphaned attachments are stored in backup files.

2. Jailbreak, locate the attachments folder for SMS/Messages and delete everything in there. (This is what I had done while still on iOS6. I saved over 1GB in space).

I have reported it to Apple, and I feel that anyone who suffers from this should report it too. The more of us that report the same issue, the greater chance we have of Apple actually fixing it.

I know this is a somewhat stale thread, but I can confirm the behavior described above. Any media in the Messages app deleted by the user AFTER the bug was fixed (including in iOS 7) are deleted from the iPhone/iPad. However, any media stored when the bug existed still remain. This is verifiable if you extract the backup.

This bug is one reason I restored my iPhone and iPad as "new" when I installed iOS 7 GM. It was a pain, but now my backups are small (under 50 MB after reinstalling all my apps).

There needs be a way to delete all media from Messages.
 
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adnbek

macrumors 68000
Oct 22, 2011
1,545
515
Montreal, Quebec
I just checked both my iphone and ipad. Fortunately, with everything deleted, i'm at less than 4mb being taken up by messages on iPhone but on iPad it's about 300mb!

Tried turning off and on iMessage, restarting, nada. I was hoping there was an ON/OFF slider for Messages under the iCloud backup settings because if there was, the simplest way would be to turn off backups for Messages, make a backup, restore the backup and all data being saved by Messages would be wiped but everything else restored back to the way it was.

Boo.

----------

Mine takes up 10.2GB

Holy! :eek: Now I don't feel so bad about the 300mb I can't delete.
 
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BenTrovato

macrumors 68030
Jun 29, 2012
2,972
2,051
Canada
I have been able to go from 5.8gb down to 1.7gb by deleting every single item in messages and restarting. However, kind of stupid that there is still 1.7gb tied up.

I guess this is what was hogging up all that "other" space we spent countless hours trying to understand, meanwhile our phones were simply storing all our pictures from past conversations. A bit bummed I didn't think of this myself :cool:

Anyhow, using ifunbox or iexplorer I wasn't able to browse to the location where iOS stores saved messages. If anyone knows where to find this in iOS 7 so I can delete it, it would be greatly appreciated! File locations aren't the same as in iOS 6.
 
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XzoRcisT

macrumors newbie
Sep 19, 2013
2
0
I am experiencing the same issue, this is very annoying. :(
 

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BMcCoy

macrumors 68000
Jun 24, 2010
1,675
3,345
Is this all on 7.0 ? - ie. is it possible 7.0.1 has fixed this?

.. except that 7.0.1 seems only for the 5x/5c.

hmmm...
 
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sim667

macrumors 65816
Dec 7, 2010
1,376
2,884
I never delete any messages and mines only 270mb.....

We send a lot of picture messages too.
 
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Steven.

macrumors regular
Aug 16, 2009
185
147
London
I currently have just THREE single messages, no attachments....and those three messages are taking up 550mb.
 
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CEmajr

macrumors 601
Dec 18, 2012
4,383
1,147
Charlotte, NC
I've never deleted any messages since November 2008 on my iPhone 3G. Mine is at 3.9GB.

I'll just leave them, I have plenty of free space for storage.
 
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