iOS 7 Scren replacement

Discussion in 'iOS 7' started by JessFrances, Sep 25, 2014.

  1. JessFrances macrumors newbie

    Joined:
    Sep 25, 2014
    #1
    Hi,

    I recently got my iPhone 5c screen replaced as I dropped it and the touch sensitivity stopped working. When I got the phone back the guy in the shop said I need to update my phone to iOS 8 in order for the screen to work?

    Is this normal?? Will it work when I update it?

    Please help!

    Jess x
     
  2. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #2
    You are not being clear.
    You said your phone's screen got replaced. Is it recognizing touches at all now, with the screen replaced?
    The suggestion you were given is bs. Hardware defects are not fixed through software.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    That makes no sense. I'd ask for you money back. You wanted your screen replaced and functioning as before. Needing the OS updated to make the new screen work is ludicrous
     
  4. white4s macrumors 65816

    Joined:
    Nov 15, 2011
    Location:
    New Jersey
    #4
    by the ridiculous suggestion this guy gave you i'm gonna assume the phone's not working because the new screen wasn't installed correctly

    go back & tell this guy he's an idiot & then ask for a refund
     

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