iOS 8 Video App not showing metadata/images

Discussion in 'iOS 8' started by robway, Sep 18, 2014.

  1. robway macrumors newbie


    Sep 18, 2014
    Since updating to iOS8 my video's app doesn't seem to have bought over the metadata (video descriptions) or images (such as film artwork) across.

    This is not for purchases from the iTunes store, but for video's i have imported myself using iFlicks to obtain data & artwork.

    Has this happened to everyone?
  2. rbgatti macrumors member


    Nov 1, 2011
    Yes, same here. I just noticed there's no thumbnails for my videos.
  3. ruiterj macrumors newbie

    Sep 19, 2014
    Hey, I've got the same. After iOS8 my own videos have not icon / thumb / thumbnail any more. I use the standard Apple Video App. Anyone had any luck in how to repair this?
  4. ajhard macrumors member

    Sep 26, 2012
    Same here - very frustrating for my 2 year old!

    Anyone had success resolving this?
  5. Billymac19 macrumors regular


    Apr 29, 2011
    Phila, PA

    just synced some movies, same here...anyone find a fix?
  6. ruiterj macrumors newbie

    Sep 19, 2014
    Problem could be the size of the thumbnail.

    See here.
  7. megalaser macrumors 6502


    Nov 17, 2009
    changing the cover pic to tiny thumbnails can't be the solution because then it would be too small to work on Apple TV and in the iTunes browser. If this isn't a bug it's a totally ridiculous change that Apple has made.
  8. ruiterj macrumors newbie

    Sep 19, 2014
    Indeed. I have not changed the thumbs, but I did change the type of video to "home video "(don't know if I'm correct about the spelling, don't know what the English version of "thuisvideo" is). After first deleting all and then sync all thumbs are present.
  9. dhlizard macrumors G4


    Mar 16, 2009
    The Jailbreak Community
    This worked for me also. Thanks
  10. Webtv64 macrumors newbie

    Sep 28, 2014
    Hi, thanks for the help but how can you change the type of video?

  11. virtuosity macrumors member

    Jun 12, 2008
    Manchester, UK
    This is not a change, it simply has to be a bug. A home video is a home video, and a TV show is a TV show - users shouldn't have to change all their TV shows to home videos to workaround an artwork defect - this is not a solution, it's a coincidental frig!
    And users shouldn't have to go through years worth of back catalogues to change artwork to a resolution that suits Apple - artwork on songs and videos with any resolution has worked for years, there's no reason on God's earth why they would start restricting and constraining this now.

    Is there someone with an Apple developer account who can replicate this bug and verify / log this as such with Apple at all?
  12. Webtv64 macrumors newbie

    Sep 28, 2014
    So I updated iTunes and no change. I put my videos in home videos to no avail.
  13. DJsteveSD macrumors regular


    Mar 4, 2011
    Dallas, TX
    I did the same, resynced and nothin but gray thumbnails!! :(
  14. CB555 macrumors newbie

    Nov 4, 2014
    Video Thumbnails

    This works for me. Thanks. I wish, though, Apple would put things back the way they were.
  15. earhartc macrumors newbie

    Dec 28, 2014
    Fix !!

    I too changed my videos to home video by double clicking, get info, options, click on the Media Kind and change to home video.

    I originally tried to move the video to my home screen and then re-importing, when I did it changed them to home video. In stead of re-importing I then just changed the remaining ones to the home video and then re-synced and they all worked!!!
  16. CB555 macrumors newbie

    Nov 4, 2014
    Video Thumbnails

    Someone posted a fix for this that worked for me, although, it's time consuming. The empty gray rectangles for the thumbnails are now vertical. I resized my thumbnails so they are 3" high x 2" wide. Once replacing with the new size and then syncing, the thumbnails now show up. I'm not happy about having to take the time, but, at least, it works. Apple should really fix this.
  17. aidanpendragon macrumors 6502a

    Jul 26, 2005
    Did anyone ever find a solution that didn't involve making everything a home video?

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