iOS 9.1 - H.264 Videos are Unsupported

Discussion in 'Mac Basics and Help' started by John Doe 57, Nov 25, 2015.

  1. John Doe 57 macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #1
    Before iOS 9, I was able to sync H.264 MP4 videos onto my iPhone but now:

    1. Dragging a video into iTunes to be converted, is then placed into the Home Videos Folder within the iTunes Music Folder. This video syncs onto the iPhone and is playable. But this video is located in the Home Videos folder on the iPhone (Videos App), a folder not visible by Instagram.

    2. Taking that same newly converted video, I place it into a folder on the desktop, choose to have it synced with my iPhone and either it doesn't sync due to an error or it syncs but when I try to play it on the iPhone, an error pops up saying that the video format is not supported. 720p videos generally will get synced onto the iPhone but cannot be played. 1080p videos will not sync onto my phone at all.

    It's so bizarre that the same video can only be played inside of the Videos App and no where else. Before this issue, I was using MPEG Streamclip to compress my videos to 720p H.264 MP4 and it always worked. Anyone else out there experiencing this or have a solution?
     
  2. John Doe 57 thread starter macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #2
    Found a solution although the quality isn't as great. Opening a video in QuickTime v10.2, you can Export videos to 720p M4V, a format understood by the iPhone.
     
  3. ocabj macrumors 6502a

    ocabj

    Joined:
    Jul 2, 2009
    #3
    I'm curious as to what H.264 codec you're using. I create H.264 videos with Adobe Premiere and I put them on my iPhone without issue.
     
  4. John Doe 57 thread starter macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #4
    Yeah, it's so bizarre because I never changed my conversion methods. My H.264 videos just suddenly stopped being recognized with iOS 9.1. From Premiere, I always export as Apple ProRes 422 and then using MPEG Streamclip, I convert the videos to H.264 (1280x720p). So the file has an MP4 extension rather than MOV. From my experience, MOV files have never synced properly to an iPhone but I could be wrong.
     

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