iOS 9.3.2 Bricking Some 9.7-inch iPad Pro Devices With 'Error 56' Message [Updated]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, May 16, 2016.

  1. MacRumors macrumors bot

    MacRumors

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    iOS 9.3.2 is causing problems for some 9.7-inch iPad Pro owners, with multiple MacRumors readers and Twitter users reporting issues shortly after installing the update over the air. Affected users are seeing an "Error 56" message that instructs them to plug their devices into iTunes.

    [​IMG]
    An iPad Pro bricked after installing iOS 9.3.2. Image via Twitter.

    While not all 9.7-inch iPad Pro users have reported problems, there have been a number of reports on the MacRumors forums and on social networks, suggesting the problem is widespread. Attempting to restore through iTunes doesn't appear to resolve the issue. From MacRumors user NewtypeCJ:
    According to Apple's error code support document, error 56 is a hardware issue. The document recommends installing the latest version of iTunes, checking for issues with third-party security software, and attempting a restore twice. Apple recommends customers who are still seeing the error message contact Apple support.

    With a number of users affected by the bricking issue, Apple will likely need to release an updated version of iOS 9.3.2 that solves the problem.

    Update May 17, 10:47 PM: Apple has issued a statement to iMore's Rene Ritchie, simply stating the company is "looking into a small number of reports" regarding this issue.
    No cause or specific solution has apparently been determined.

    Article Link: iOS 9.3.2 Bricking Some 9.7-inch iPad Pro Devices With 'Error 56' Message [Updated]
     
  2. Michael Scrip macrumors 601

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    #2
    Shut it down... give the money back to the shareholders...

    jk :D
     
  3. jmh600cbr macrumors 6502a

    jmh600cbr

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    I'm not even surprised any more. I'm sort of impressed.
     
  4. dumastudetto macrumors 68030

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    #4
    Updated perfectly on my iPad Pro. No issues to report.
     
  5. Jerry Raia macrumors regular

    Jerry Raia

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  6. MacDevil7334 macrumors 6502a

    MacDevil7334

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    #6
    Every damn iOS update! Quality control has absolutely gone down the toilet over there! The part I don't get is how this managed to slip through 4 betas unnoticed.
     
  7. Altis macrumors 68030

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  8. newdeal macrumors 68020

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    #8
    Apple is so sloppy lately. Its just shocking that they could let these major issues through that constantly appear just trying to INSTALL the update, let alone use it. This is not the same Apple of a decade ago, they just aren't putting enough emphasis on quality control
     
  9. jackth29 macrumors member

    jackth29

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    #9
    I can't remember a time when I've felt things at Apple were this messy.
     
  10. VAGDesign macrumors 6502

    VAGDesign

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    #10
    Each upgrade is a step backwards.
    Well done on quality check Apple...
     
  11. lobbyist macrumors regular

    lobbyist

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  12. v0lume4 macrumors 68000

    v0lume4

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    #12
    I've been an Apple fan and MR user for a good while now. However, I honestly cannot remember so can someone please tell me--did it used to be like this? Seems like every update these days has issues, whether widespread or not.
     
  13. Tim Chef macrumors member

    Tim Chef

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  14. max2 macrumors 68020

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  15. andreiru macrumors 6502

    andreiru

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  16. dannys1 macrumors 68020

    dannys1

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    #16
    I do wonder, has quality really got worse - or is there now just A LOT more Apple devices and a LOT more internet coverage of every issue than ever in the history of Apple.
     
  17. Orlandoech macrumors 68040

    Orlandoech

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  18. jonblatho macrumors 6502a

    jonblatho

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    #18
    You don't know how software development works, and that's fine, but please stop being an armchair manager because it makes you look silly.

    It's entirely likely something broke between the final beta and public release.

    Edit: I'll also note my 9.7" iPad Pro is doing fine following an OTA update from 9.3.1.
     
  19. 8692574 Suspended

    8692574

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  20. Brookzy macrumors 601

    Brookzy

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    #20
    At what point do the MacRumours staff start making advanced drafts of "iOS 9.3.3 Update Bricking Some Devices"? :D
     
  21. FSMBP macrumors 68020

    FSMBP

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    #21
    No, it wasn't like this. Don't get me wrong, there were issues (far and far apart), but there weren't so many major issues like this. Sometime around late 2013 - 2014, Apple lost its focus.
     
  22. ThatSomeone macrumors regular

    ThatSomeone

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  23. Sasparilla macrumors 6502a

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    #23
    Think I'll wait on updating any of my hardware till we see what else is lurking in this set of udpates. Thoughts to to all the folks running into this....that would be maddening, especially since the hardware is so new.

    Yeah, but they only had 1 beta user with a Pro for testing & didn't hear from him since the 1st beta... /s
     
  24. Traverse macrumors 604

    Traverse

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    #24
    I'm glad it didn't do that to mine (typing this reply on it now).

    I used to update instantly without hesitation, but I honestly think it's better to wait a few weeks now. :(
     
  25. TheRainKing macrumors 6502a

    TheRainKing

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    #25
    Not even surprising, just sad.

    Apple is the new Microsoft.
     

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