so I have called apple twice and they don't know what to do. so I can take it to apple. well great, I live 3 hrs from an apple store. the ipad has the apple logo up and the bar is a 1/3 of the way full. we tried a reset with iTunes and it went through the whole download and came back to the screen the same way. I will never do another ios update because I always have some issue. never this serious but usually I have to call in for help. any ideas. I am so frustrated.