iOS 9 update breaks iMessage, sms (text message) and FaceTime (on T Mobile?)

Discussion in 'iOS 9' started by Squishy Bear, Sep 17, 2015.

?

did iOS 9 break your iMessage? who is your carrier?

  1. T Mobile

    75.0%
  2. Verizon

    0 vote(s)
    0.0%
  3. AT&T

    0 vote(s)
    0.0%
  4. Sprint

    0 vote(s)
    0.0%
  5. other

    25.0%
  1. Squishy Bear macrumors newbie

    Joined:
    Sep 17, 2015
    Location:
    chapel hill, nc
    #1
    i updated to iOS 9 on my iPad Air 2 and everything seemed to be working fine. when I updated to iOS 9 on my iPhone 6 Plus, it broke iMessage, FaceTime, eventually sms stopped working correctly (although it will let me sms if I send a group chat that includes my correct number and sms myself), and in settings I also have an incorrect number under the phone tab. it broke iMessage on my iPhone, iPad,and Mac. T Mobile is my carrier. I received an sms from another T Mobile user who had the same thing happen and my phone number is now that user's iMessage default number. tried restarting phone, logging out of iCloud, manually entering my correct phone number in settings. nothing worked. so far. neither Apple nor T Mobile has been able to help. anyone else having this problem?
     
  2. MacintoshDan macrumors regular

    Joined:
    Sep 24, 2013
    #2
    T-Mobile is having MAJOR issues with the iOS 9 release. I updated my 6+ fine, but got a new 5s from them yesterday. Before I set it up I installed iOS 9 and tried to set the phone up. The phone makes calls, but wifi calling, tethering, and iMessage/FaceTime are not working, all worked on the iOS 8 5c that was being used before. I called T-Mobile and they first said they sent me a non-T-Mobile iPhone (which doesn't matter/ and wasn't true anyway, it was a t-Mobile model according to the model number) I tried a DFU install and it did not change anything. I called them again and by then they knew there was a issue with iOS 9 and they are trying to resolve. I am not updating any of our other iPhones as of now. I would caution everyone on T-Mobile to hold off a bit in the update if they want to play it safe.
     
  3. dsh3 macrumors 6502

    dsh3

    Joined:
    Apr 30, 2012
    Location:
    Denmark
    #3
    No issues what-so-ever on Telia (sharing networks with Telenor) here in Denmark.
     
  4. E3BK, Sep 17, 2015
    Last edited: Sep 17, 2015

    E3BK macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #4
    TMO in NYC and I haven't had any problems w/ iMessage, FaceTime or SMS on my 6. I am on the 9.1 beta now though. But I didn't have those issues when I was on 9.0 previously either.
     
  5. Squishy Bear thread starter macrumors newbie

    Joined:
    Sep 17, 2015
    Location:
    chapel hill, nc
    #5
    so an update: I turned on iMessages and started using my email address for my iMessage account, and I noticed a few minutes later that my phone number was changed back to my correct number and added to my iMessage, FaceTime and phone. things appear to be working correctly now. I don't know if it's because I added my email address or if T-Mobile figured out what was going wrong and fixed it.
     
  6. Got Haggis? macrumors member

    Joined:
    Jun 19, 2010
    #6
    i ran the iOS 9 public beta on my iPhone 6+ on tmobile, no issues. Currently running the 9.1 beta, also no issues. when you say you can't imesssage, what happens?
     
  7. thatJohann macrumors 6502a

    thatJohann

    Joined:
    Jul 5, 2013
    Location:
    NYC
    #7
    T-Mobile iPhone 6 here, I've tried all iOS 9 betas, 9.1 and now public 9.0 release, never had an issue with iMessage.
     
  8. E3BK macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #8
    Sounds like it was likely an Apple server/activation issue. Probably because so many people were grading to the new iOS, rebooting, reregistering, etc.
     

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