General IOS App Icon can't be deleted & has no app name

Discussion in 'iOS 8' started by TB07-NJ, Sep 23, 2014.

  1. TB07-NJ macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    FORMERLY NJ now FL
    #1
    After upgrading my wife's 5S from 7.x to 8.0 an ICON which I don't recognize is on the phone and can't be deleted. Touching it runs nothing, it has no name attached and when I select DELETE to delete it nothing happens.

    Does anyone recognize what app it might be or know how to remove it? If I knew what it was I could properly install it then delete it. I looked through ALL my wife's app store purchases as well as mine including what was not on our phones and iPad and can't find it.

    [​IMG]

    This is the "MYSTERY" APP. Look familiar to anyone?




    [​IMG]

    If I select DELETE nothing happens.
     
  2. denilol macrumors member

    Joined:
    Jun 24, 2011
    #2
    That is an incomplete or corrupted download. Usually you can hold down power and the home button for 15 seconds to reboot and hopefully clear it. You can try signing in and out of the App Store. Or you can go into settings General > Reset > Reset All Settings

    However I had this happen over the weekend and I was unable to fix it using any of those methods that usually do the trick. There were enough other bugs with iOS 8 that I downgraded to ios7. Hope you have better luck than I.
     
  3. TB07-NJ thread starter macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    FORMERLY NJ now FL
    #3
    So no one recognizes the APP that mysterious ICON belongs to? :( It looks so familiar but I just can't find it and I have been searching for days. It's possible even the ICON load was incomplete.

    ----------

    I've tried it all with no results. Only thing to do would be erase and start over. I wonder if I backed up then did a full restore it would go away. Really don't want to do that because my wife would have a fit because she'd have to reenter all her passwords. I guess I'll just dump it in the junk folder.
     
  4. denilol macrumors member

    Joined:
    Jun 24, 2011
    #4
    Yeah, it's just the icon load was incomplete. They did show that grid in the WWDC '13 keynote when they were describing how they redesigned every tiny facet in ios7.

    Check if you can download other apps or updates. The whole install routine was stuck for me.
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    It's not an icon of any app, it's a generic iOS placeholder for an icon. It's basically some corrupted app.

    I came across something similar upgrading to iOS 8 on one of the devices, and ultimately the only fix that worked was restoring it as new again and putting on a backup once again.
     
  6. Arndroid macrumors 6502a

    Arndroid

    Joined:
    Oct 3, 2013
    #6
    Could be a website link. I think when I installed 8 my link to Ars technica showed up with that icon.
     
  7. TB07-NJ thread starter macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    FORMERLY NJ now FL
    #7
    That seems to be the only option. Thanks. Hopefully the backup won't restore that "whatever it is." :)
     

Share This Page