iOS devices won't connect to Airport Extreme, PCs will?

Discussion in 'Mac Accessories' started by dennya, Oct 23, 2012.

  1. dennya macrumors regular

    dennya

    Joined:
    Jun 15, 2009
    Location:
    Seattle-ish
    #1
    I’m using an Airport Extreme (2010 802.11n version).

    It’s working fine with our PC laptops. When I try to join an iOS 6 new iPad or iPhone 4S to it, the iOS device sees the wireless networks, but when I click the network for it to connect, it accepts the Wi-Fi password, but then the progress spinner to the left of the network name just keeps spinning and it never fully makes the connection.

    The only thing I changed was the 2.4GHz channel, which I changed the other day to try to get a bit better performance. But after I started having this problem, I changed the channel back, and I did a “forget this network” on the iOS devices to let it re-establish the connection fresh.

    I can’t connect to the 5GHz network using the iPad either – same symptoms.

    Wired access from the Airport and wireless via my Win 8 laptop are both working fine.

    Any ideas how to troubleshoot this? I’ve tried:
    Forgetting the network on the iOS devices
    Power-cycling the iOS devices and Airport
    Changing the Wi-Fi channel back on the Airport Extreme, and updating its settings
     
  2. dennya thread starter macrumors regular

    dennya

    Joined:
    Jun 15, 2009
    Location:
    Seattle-ish
    #2
    Well, I fixed it...

    Tried a factory reset and then reloaded my settings, same problem.

    Finally did a factory reset and reentered the settings manually, and now it all seems to work again. Really weird!
     

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