iOS keeps asking for Hotmail password repeatedly

Lennyvalentin

macrumors 65816
Original poster
Apr 25, 2011
1,429
783
Like once a week I am asked to re-enter hotmail password and re-grant permission to the mail app to view my stuff. This happens both on my ipad and iphone on iOS 10, but never happened with previous versions. I entered the info once, and that was it.

Also doesn't happen with either icloud or gmail accounts, only hotmail (well, outlook really, except I still have the old domain name... :p)

Any idea on why this is happening, or better yet, how to fix/prevent this?
 

keenkreations

macrumors regular
May 20, 2005
122
5
Like once a week I am asked to re-enter hotmail password and re-grant permission to the mail app to view my stuff. This happens both on my ipad and iphone on iOS 10, but never happened with previous versions. I entered the info once, and that was it.

Also doesn't happen with either icloud or gmail accounts, only hotmail (well, outlook really, except I still have the old domain name... :p)

Any idea on why this is happening, or better yet, how to fix/prevent this?
Have you tried setting it up as an IMAP account, Outlook account, or Microsoft Exchange?
Had a similar issue on my macOS Apple Mail program, with 2 factor authentication on. Used Microsoft Exchange setting with app password, and it works fine now.
 

Le Big Mac

macrumors 68030
Jan 7, 2003
2,600
181
Washington, DC
I've been getting this today for mail app access to Outlook and Hotmail accounts . . . put in password and it doesn't seem to go through login process fully (it's correct password).

Anyone else?
 

LordQ

Suspended
Sep 22, 2012
3,582
5,650
I've been getting this today for mail app access to Outlook and Hotmail accounts . . . put in password and it doesn't seem to go through login process fully (it's correct password).

Anyone else?
Outlook went down today morning but it should be working by now.
 
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