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soamz

macrumors 6502a
Original poster
Jun 20, 2010
705
8
Orissa, India
So I have a iPhone X, which my wife forgot the password and clicked 10 times and now it shows connect to iTunes.
I followed this,

And restored, updated, etc, but instead of the start up window, it again shows same screen - IPHONE LOCKED - CONNECT TO ITUNES.

Whats wrong ?
I have followed each step exactly.

And I have the apple box, IMEI, iCloud account login, everything, but still not able to unlock.
Can someone help ?
 
Yes had set it up as new only.
But once it reboots, it shows same screen - iPHONE LOCKED CONNECT TO ITUNES.
 
That link you posted says to call Apple support if the procedure does not work. Have you done that?
 
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