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iOS needs to improve handling of third party VoIP calls

E

eprisencc

macrumors member
Original poster
Sep 15, 2014
76
0
Current voip calls on iOS are very unuser friendly. *When an incoming call comes in for say Google Hangouts it shows a banner with a number and no name. *If the call comes in while the screen is locked then you have to unlock the screen first to get to the call. *Usually by this time you are likely to have missed the call. *Third party calls should work like the iPhone dialer, it should take up the whole screen with access to contacts for caller ID. *It should also give you the option to accept or reject the call in addition to being able to answer the call without entering the passcode lock. *Here are two pictures of the difference between the way iOS handles a hangout call vs how android handles it: iOS - https://www.dropbox.com/s/zvynnubwe3a3dgu/iOS Hangout Call.png?dl=0, Android -*https://www.dropbox.com/s/85dewkoo5340wcr/Android Hangouts Call.png?dl=0.
 
But what would Apple's incentive be to allow this? They rather have iDevice users use FaceTime and FaceTime Voice.
 
eelw said:
But what would Apple's incentive be to allow this? They rather have iDevice users use FaceTime and FaceTime Voice.
Click to expand...
Surely these don't, in themselves, make (much) money for Apple, rather they are ways to pull people into the Apple/iOS ecosystem - something that does make them money.

Another way to gain and retain users is to make 3rd party apps work well. Apple is extremely good at this. Improving support for VoIP apps' incoming calls is just a natural extension of this. I don't think they really see it as a competition.
 
Maybe it is a problem with the way in which the third part is coded and not Apple's fault. The more you allow to happen on a lock screen the less secure you phone is - you really want that.
 
What swordfish5736 suggests to begin with.

And if still not working, blame Google, because if I recall correctly, Skype has lock screen access via Notifications etc via their iOS 8 update.
 
Would be nice if it integrated with the native dialer like Groove IP on Android which allows unlimited free calls and SMS within North America with Google Voice account.
 
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