iOS needs to improve handling of third party VoIP calls

Discussion in 'iOS 8' started by eprisencc, Nov 12, 2014.

  1. eprisencc macrumors member

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    Sep 15, 2014
    #1
    Current voip calls on iOS are very unuser friendly. *When an incoming call comes in for say Google Hangouts it shows a banner with a number and no name. *If the call comes in while the screen is locked then you have to unlock the screen first to get to the call. *Usually by this time you are likely to have missed the call. *Third party calls should work like the iPhone dialer, it should take up the whole screen with access to contacts for caller ID. *It should also give you the option to accept or reject the call in addition to being able to answer the call without entering the passcode lock. *Here are two pictures of the difference between the way iOS handles a hangout call vs how android handles it: iOS - https://www.dropbox.com/s/zvynnubwe3a3dgu/iOS Hangout Call.png?dl=0, Android -*https://www.dropbox.com/s/85dewkoo5340wcr/Android Hangouts Call.png?dl=0.
     
  2. eelw macrumors 6502a

    eelw

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    #2
    But what would Apple's incentive be to allow this? They rather have iDevice users use FaceTime and FaceTime Voice.
     
  3. GreyOS macrumors 68040

    GreyOS

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    Apr 12, 2012
    #3
    Surely these don't, in themselves, make (much) money for Apple, rather they are ways to pull people into the Apple/iOS ecosystem - something that does make them money.

    Another way to gain and retain users is to make 3rd party apps work well. Apple is extremely good at this. Improving support for VoIP apps' incoming calls is just a natural extension of this. I don't think they really see it as a competition.
     
  4. CTHarrryH macrumors 68000

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    #4
    Maybe it is a problem with the way in which the third part is coded and not Apple's fault. The more you allow to happen on a lock screen the less secure you phone is - you really want that.
     
  5. swordfish5736 macrumors 68000

    swordfish5736

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    #5
    What if you change the notification type from banner to alerts in

    Settings -> notifications -> hangouts
     
  6. GreyOS macrumors 68040

    GreyOS

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    #6
    There doesn't have to be a 'maybe' when we can all see the available APIs
     
  7. NoBoMac macrumors 68000

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    Jul 1, 2014
    #7
    What swordfish5736 suggests to begin with.

    And if still not working, blame Google, because if I recall correctly, Skype has lock screen access via Notifications etc via their iOS 8 update.
     
  8. eprisencc thread starter macrumors member

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    Sep 15, 2014
    #8

    That doesn't help much. You still can't access from the lock screen and it still does not show the caller id.
     
  9. Armen macrumors 604

    Armen

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    #9
    Agreed. Why should Apple handle VOIP apps differently than other apps?
     
  10. swordfish5736 macrumors 68000

    swordfish5736

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    #10
  11. mi7chy macrumors 601

    mi7chy

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    Oct 24, 2014
    #11
    Would be nice if it integrated with the native dialer like Groove IP on Android which allows unlimited free calls and SMS within North America with Google Voice account.
     
  12. eprisencc thread starter macrumors member

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    Sep 15, 2014
    #12
    iOS needs to improve handling of third party VoIP calls


    This is much better than google hangouts but it still does not let you answer without entering the passcode. It should behave the same way as the native dialer or FaceTime does.
     
  13. eprisencc thread starter macrumors member

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    Sep 15, 2014
    #13
  14. C DM macrumors Sandy Bridge

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    Oct 17, 2011
    #14
    Was it specifically because of something being wrong with that feature?
     

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