My sister has a new iPhone 4 that she got from Verizon this summer. She has never (and never will in the future) connected it to a home computer...Verizon set it all up.
She put a passcode on it and somehow last night typed it in incorrectly 6+ times and now she cannot get into her phone.
She has made calls to Verizon (from her home phone) and they state that since she has NEVER connected it to an iTunes computer, she has no choice but to erase the entire phone and start over.
The Apple website states this also.
I would think that the iPhone would simply force the user to wait 1-5 hours and re-try again. After all, the point of a passcode is to keep a thief or prying eyes away. They are not going to keep trying different passcodes in 5 hour intervals...they will simply nuke the phone.
Imagine this...you're at work or somewhere and you go to the bathroom...someone grabs your phone and to be a real jerk purposely types in the password wrong 6+ times...locking you out forever unless you have an iTunes backup.
Can anyone confirm if the iPhone will actually give her another shot at entering the passcode X hours from now? If not, how does Apple deal with customers like my sister who either do not have a computer or have no need for iTunes on the computer? I would imagine there would be a relatively high user base of iPhoners that have no need for iTunes....they can buy whatever they want directly to the phone.
I believe her iPhone is on iOS 6.
Thanks in advance.
She put a passcode on it and somehow last night typed it in incorrectly 6+ times and now she cannot get into her phone.
She has made calls to Verizon (from her home phone) and they state that since she has NEVER connected it to an iTunes computer, she has no choice but to erase the entire phone and start over.
The Apple website states this also.
I would think that the iPhone would simply force the user to wait 1-5 hours and re-try again. After all, the point of a passcode is to keep a thief or prying eyes away. They are not going to keep trying different passcodes in 5 hour intervals...they will simply nuke the phone.
Imagine this...you're at work or somewhere and you go to the bathroom...someone grabs your phone and to be a real jerk purposely types in the password wrong 6+ times...locking you out forever unless you have an iTunes backup.
Can anyone confirm if the iPhone will actually give her another shot at entering the passcode X hours from now? If not, how does Apple deal with customers like my sister who either do not have a computer or have no need for iTunes on the computer? I would imagine there would be a relatively high user base of iPhoners that have no need for iTunes....they can buy whatever they want directly to the phone.
I believe her iPhone is on iOS 6.
Thanks in advance.