iOS10 Camera issue

Discussion in 'iOS 10' started by PBGamer89, Sep 14, 2016.

  1. PBGamer89 macrumors member

    Joined:
    Oct 9, 2014
    #1
    Ever since I upgraded to iOS10 yesterday, my camera shutter will not open in the Camera app or on Instagram. It only seems to open on Snapchat.

    Anyone else having this issue and a fix?
     
  2. idoccurt macrumors regular

    Joined:
    Aug 25, 2006
    #2
    I am having this issue as well. Any fixes?
     
  3. iggyaa macrumors newbie

    Joined:
    Oct 8, 2016
    #3
    I'm also having trouble - if I launch camera in photo mode its like the shutter doesn't open. I can switch to a video mode and get the camera to open and then sometimes I can switch back to camera and take a picture, sometimes I can't. I'm going to investigate within other apps. I'm surprised there aren't more complaints about this out on the web. I'm on an iPhone 5s.
     
  4. mikeyinmke macrumors newbie

    mikeyinmke

    Joined:
    Oct 9, 2016
    Location:
    milwaukee
    #4
    Same here. Has been happening on and off since upgrading my 6s Plus to iOS 10. A few days ago it happened 3-4 times in a couple hour timespan when I purposely wanted to take photos at an event. I didn't try switching to video and back, I've been restarting my phone every time it occurs in order to use the camera again.
     
  5. chekz0414 macrumors 6502a

    chekz0414

    Joined:
    Jul 3, 2011
    Location:
    FL
    #5
    I've had it open then blur and then I had to reboot. One time it opened up black and switching modes didn't return the picture. This was on iPhone 7 Plus. It happened on 10.0.2 but since I've went to 10.1 beta and I haven't had the issue yet. *crosses fingers*
     
  6. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #6
    I've had the blurring thing a handful of time- for me it's only happened after opening the camera by swiping left on the lock screen, though that could just be coincidence.

    Rather than rebooting, try quitting the camera app in the multitasking view instead.
     
  7. Nozuka macrumors 68000

    Joined:
    Jul 3, 2012
    #7
    Happened to me once, that the Camera just remained black...
    Doublepressing the home button and killing the camera app fixed it for me.
     
  8. cookieme macrumors regular

    Joined:
    Aug 22, 2005
    #8
  9. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #9
    Try Reset All Settings. It's like a magic boost.
     
  10. jfc723 macrumors newbie

    Joined:
    Jan 9, 2015
    #10
    to apple... there aren't known issues whatsoever.. they have 2 "solutions" reset the phone or get a refurbished one. which none fixes anything..
     
  11. cookieme macrumors regular

    Joined:
    Aug 22, 2005
    #11
    I was hoping that iOS 10.1 would solve this once and for all, but I'm still occasionally having this camera issue, e.g. camera app opens and it has trouble focusing (yellow square comes on and off) and switching cameras doesn't help.
     
  12. FunkyTang macrumors 6502a

    Joined:
    Sep 16, 2008
    #12
    I haven't seen it on 10.1 on a 7+ yet. But I've seen it on a 6s on 10.x and never on 9.x.
     
  13. l12 macrumors newbie

    Joined:
    Aug 2, 2007
    Location:
    Minneapolis
    #13
    I have this problem nearly all the time on each version of iOS 10 up to now 10.1. The quick fix for me is to swipe left to Video and right back again to Photo, then it works.
     
  14. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #14
    Wasn't this issue fixed and included in the release notes for 10.1?
     
  15. dictoresno, Oct 27, 2016
    Last edited: Oct 27, 2016

    dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #15
    nope. it happened again to me today. first time since the second day I owned the phone. a reboot got the shutter to work. its got to be a software issue. the iOS camera app opened to a black screen, however the focus grid appeared, but it seemed like the shutter won't open. closing the camera app didn't fix it. I immediately opened the 3rd party camera app ProCamera, and the shutter opened up immediately, without issue.

    this must be an iOS bug, not a hardware issue.

    Just submitted a bug report for this also btw
     
  16. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #16
    It shouldn't have to be. I don't want to nuke the field to kill a mouse.
    --- Post Merged, Oct 28, 2016 ---
    Just happened to me as well. I tried to open the camera app and got a very dark image and the camera kept trying to focus in and our over and over again.

    Oddly enough, I switched over to Camera+ and it worked without issue. Definitely software and not hardware.
    IMG_7787.PNG
     
  17. cookieme macrumors regular

    Joined:
    Aug 22, 2005
    #17
    Instead of switching to a third party app you can just switch to Video mode and back to Photo and it works.

    Nonetheless this is clearly an issue that needs to be resolved!
     
  18. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #18
    We weren't debating whether it should or shouldn't be necessary to do a Reset. Just trying to come up with a solution and this one works in the majority of cases. Unfortunately the reality is that software is buggy not just on iPhones.
     
  19. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #19
    I understand that. I've just grown weary of "reset your entire device from scratch" being the solution for every little iOS bug.
     
  20. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #20
    There are two options widely used: Reset all Settings (no data is erased) or Erase All Data (which wipes out the entire phone and returns everything to default settings). The first one is not as much trouble as the second one.
     
  21. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #21
    Yeah, thanks for the explanation, but I understand what each does. I'm simply stating that going through the hassle of wiping a phone is a lousy troubleshooting step for every tiny bug.
     
  22. DaPizzaMan macrumors regular

    Joined:
    Jun 14, 2016
    #22
    Odd because the release notes for iOS 10.1 say "Fixes an issue where opening the Camera app would show a blurred or flashing screen for some users". I had the issue on iOS 10 prior to iOS 10.1 but thankfully have not been having the issue since updating to iOS 10.1. :)
     
  23. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #23
    When all else fails, it's worth the hassle. And again, you're not wiping a phone. Just resetting the majority of the settings.
     
  24. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #24
    They also said 10.0.3 fixes the bad Verizon LTE reception issue. However people still have the issue here and there and even after updating to 10.0.3. So I take their "it's fixed" notes with a grain of salt.
     
  25. cookieme macrumors regular

    Joined:
    Aug 22, 2005
    #25
    I can confirm for myself anyway that 10.1 despite promising to fix the Camera app issue, it has not :(

    My weekend will be spent doing an iTunes restore in recovery mode as outlined in my previous post.
     

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