iOS11 broke facetime on my iPad Pro

Discussion in 'iPad' started by Heat4Lyfe, Oct 2, 2017.

  1. Heat4Lyfe macrumors newbie

    Joined:
    Jul 1, 2015
    #1
    Am I the only one having this problem? iOS11 has completely broken my facetime app on iPad. It cannot multitask anymore; when i press the home button the square box becomes black and will not go away even when the other person hangs up. The only way I can get rid of it is by turning my device off. And now calls won't even go through. My girlfriend tried facetiming me numerous times and while they went through on my laptop and iPhone they did not go through on my iPad. In addition, when I tried calling her from my iPad she said it wouldn't let her connect. This is really frustrating and I was wondering if anyone else is having this problem?
     
  2. mrbroots macrumors newbie

    Joined:
    Nov 21, 2014
    #2
    Oh yeah, I've reported the same problem on my iPad Air 2 and there's nothing to get around it yet.
     
  3. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #3
    I've not had any problems on my 10.5 - I've been using Facetime daily with no issues at all
     
  4. mrbroots macrumors newbie

    Joined:
    Nov 21, 2014
    #4
    It's pretty frustrating, given this also happened on my wife's 2017 iPad.
    I downgraded mine to 10.3.3 and it got back to normal.
    I restored, deleted and installed the FaceTime app, but it didn't do nothing.
     
  5. Heat4Lyfe thread starter macrumors newbie

    Joined:
    Jul 1, 2015
    #5
    Where'd you report the complaint on apple?
     
  6. mrbroots macrumors newbie

    Joined:
    Nov 21, 2014

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5 October 2, 2017