My husband and I both have iOS12 on our iPhone X's and we have been trying to do a Facetime call (one to one) for the past couple days but after 10 seconds, it says poor connection on my side. He says he can see and hear me (audio does work 100%) but I cannot see him. My iPad is same and on iOS12 as well. Thoughts or solutions? I will go to plan B which is to wipe clean and set up as new, if needed. Thanks!