Ios16–not getting WiFi calls and texts

[Wildgift]

Since updating on my 13 pro, I cannot make or receive calls using WiFi. I have to use WiFi because there is no T-Mobile cell coverage in my area. I miss texts too, such as 2 factor Id from my bank. If I reset network settings, it works for awhile. Then it doesn’t.

Any ideas?

 

[Marco Morgadinho]

Hi,

I have a problem with wi fi too after install the new ios. I try to connect to my home wifi and always say the password is incorrect i dont know what its hapen.

 

[Tara Luvs Apple]

I am having an issue too. I use Wi-Fi at work since there is no service. On my old phone, I was able to send and receive text messages and calls. With this one, nope. I noticed that I have the private address turned on and it is not for my old phone. However, when I turn it off, it disconnects me from the Wi-Fi and I am not able to reconnect unless I turn it back on. I rely on Wi-Fi calling for when I do not have service and this is extremely frustrating.

 

[Eric Wiesner]

I am having this issue as well on my iPhone 11 Pro with WiFi calling on the T-Mobile network. If I turn off WiFi, I can make and receive calls. I wonder if this is an Apple issue or a T-Mobile issue?

 

[Marco Morgadinho]

Hi everyone i solve my problem, simples "reset" the networks on iphone and after that he catch the wifi very good.

 

[Eric Wiesner]

No issue connecting to WiFi. The issue is making calls while on WiFi or if WiFi calling is on.

 

[Eric Wiesner]

I opened an incident with Apple who had me power down my iPhone, remove my SIM card. Then re-insert the SIM card and power back up. This seems to have resolved the issue. Apple Support suggested that if this continued to be a problem that I may want to contact T-Mobile for a new SIM card.

 

[Tara Luvs Apple]

I opened an incident with Apple who had me power down my iPhone, remove my SIM card. Then re-insert the SIM card and power back up. This seems to have resolved the issue. Apple Support suggested that if this continued to be a problem that I may want to contact T-Mobile for a new SIM card.

Hmm, I wonder if I have to contact the carrier since I have the eSim now. I know when I activated the phone last night, it did not connect to the carrier at first and I did not purchase it unlocked.

 

[zorinlynx]

Hmm, I wonder if I have to contact the carrier since I have the eSim now. I know when I activated the phone last night, it did not connect to the carrier at first and I did not purchase it unlock.

The equivalent for eSIM is to "turn off this line", that "removes" the eSIM from the phone momentarily.

"turn on this line" is like re-inserting it. Try that.