iOS4: Problems with Googlemail via Exchange/ActiveSync

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Devi1c0w, Jun 9, 2010.

  1. Devi1c0w macrumors newbie

    Joined:
    Nov 21, 2008
    #1
    So, I’m one of those people whose greatest virtue isn’t patience.
    Minutes after its release I HAD to install iOS4 onto my iPhone 3GS. Since there’s no upgrade procedure implemented (yet?), upgrading took just short of a lifetime: the iPhone was completely wiped, then iTunes installed iOS4, then the backup was restored to the iPhone. All in all, an probably thanks to the enormously big Navigon app, this took almost 90 minutes.
    Everything looked fine… but after a couple of hours of normal usage I ran into a “little” problem…


    I unplugged the iPhone at around 10 am with a fully charged battery. After just four hours (during which I received 10 mails, 5 push messages and made one call of approx. 3 minutes) the battery was down to 63%. Normally it should still be in then 90s…

    It seemed as if, somehow, Mail.app crashed and went wild – draining battery like crazy and heating up the device.
    Back home, I deleted my Mail accounts, rebooted the iPhone, added my Mail accounts again (manually) and recharged the iPhone to the fullest.
    During the next 5 hours (in a region with full 3G coverage) I received another 15 mails, 10 push notifications and 1 text message, which I also replied to.
    The battery was down to 53%.

    This morning, I downloaded the “iPhone Configuration Utility” to gain access to the iPhones “console output”. You can find the, in my eyes, relevant parts below this post.
    There are some timeouts for com.apple.mobilemail.autofetch and a few reports of an EASIconnection dying with “Error Domain:NSURLErrorDomain Code=1001″ which obviously means “This operation couldn’t be completed”.
    Furthermore, from time to time, the EASIASFolderItemsSyncTask fails.

    As of now, I assume that this is some kind of problem between Mail.app on my iPhone and the Googlemail server, which I’m accessing via ActiveSync/Exchange, since I’d like to get my mails pushed to me.

    I already figured out that this problems is exclusive to Exchange/ActiveSync accounts. When I'm using the "normal" GMail IMAP, this does not occure.
    Right now, I'm testing with different Exchange servers to find out, wether this is an iOS4 problem - or a problem on Google's side.

    Anyone else noticing something alike?



    Wed Jun 9 07:22:44 unknown MobileMail[55] <Warning>: Power assertion timeout for “com.apple.mobilemail.autofetch”. Simply releasing it now.

    Wed Jun 9 07:23:15 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×6070720

    Wed Jun 9 07:23:15 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:23:15 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:23:15 unknown MobileMail[55] <Warning>: ERROR: MFMessageErrorDomain/Generic – Die Verbindung mit dem Server ist fehlgeschlagen.

    Wed Jun 9 07:27:59 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×60795b0

    Wed Jun 9 07:27:59 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:27:59 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:29:58 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×60795b0

    Wed Jun 9 07:29:58 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:29:58 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:31:42 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×1b5230

    Wed Jun 9 07:31:42 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:31:42 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:32:50 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×1b5230

    Wed Jun 9 07:32:50 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:32:50 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:36:31 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×1b5230

    Wed Jun 9 07:36:31 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:36:31 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:37:09 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×1b5230

    Wed Jun 9 07:37:09 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:37:09 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:37:41 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×1b5230

    Wed Jun 9 07:37:41 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:37:41 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:38:53 unknown MobileMail[55] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×60a5d80

    Wed Jun 9 07:38:53 unknown MobileMail[55] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:38:53 unknown MobileMail[55] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:52:11 unknown MobileMail[645] <Warning>: EAS|Daemon died, trying to resend folder monitoring info for folders: [{(

    Wed Jun 9 07:52:11 unknown MobileMail[645] <Warning>: DA|Mach error in -[DADConnection openDADConnectionOnRunLoop:] communicating with daemon: (ipc/send) invalid destination port

    Wed Jun 9 07:52:34 unknown MobileMail[645] <Warning>: EAS|EAS Protocol Manager set to ASProtocolUnknown

    Wed Jun 9 07:52:35 unknown MobileMail[645] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1028 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1028.)”

    Wed Jun 9 07:52:39 unknown MobileMail[645] <Warning>: EAS|EAS Protocol Manager set to ASProtocol12_1

    Wed Jun 9 07:53:26 unknown MobileMail[645] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×610c400

    Wed Jun 9 07:53:26 unknown MobileMail[645] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 07:53:26 unknown MobileMail[645] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 07:53:26 unknown MobileMail[645] <Warning>: ERROR: MFMessageErrorDomain/Generic – Die Verbindung mit dem Server ist fehlgeschlagen.

    Wed Jun 9 08:03:20 iSchack-iPhone MobileMail[645] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)” 0×191ae0

    Wed Jun 9 08:03:20 iSchack-iPhone MobileMail[645] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 “The operation couldn‚Äôt be completed. (NSURLErrorDomain error -1001.)”

    Wed Jun 9 08:03:20 iSchack-iPhone MobileMail[645] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”

    Wed Jun 9 08:03:29 iSchack-iPhone MobileMail[645] <Warning>: EAS|connection died with error Error Domain=ASHTTPConnectionErrorDomain Code=503 “The operation couldn‚Äôt be completed. (ASHTTPConnectionErrorDomain error 503.)” 0×1fb790

    Wed Jun 9 08:03:29 iSchack-iPhone MobileMail[645] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=ASHTTPConnectionErrorDomain Code=503 “The operation couldn‚Äôt be completed. (ASHTTPConnectionErrorDomain error 503.)”

    Wed Jun 9 08:03:29 iSchack-iPhone MobileMail[645] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 “The operation couldn‚Äôt be completed. (MFMessageErrorDomain error 1042.)”
     
  2. Devi1c0w thread starter macrumors newbie

    Joined:
    Nov 21, 2008
  3. QuarterSwede macrumors G3

    QuarterSwede

    Joined:
    Oct 1, 2005
    Location:
    Colorado Springs, CO
    #3
    At least you could get it to sync. I've reverted to IMAP.
     
  4. Devi1c0w thread starter macrumors newbie

    Joined:
    Nov 21, 2008
    #4
    Well, right now I'm using nuevasync.com. Works quite fine and as expected.
     
  5. trace594 macrumors newbie

    Joined:
    Jun 21, 2010
    #5
    possible Gmail/ActiveSync fix

    i don't know if this will help but i just upgraded my Iphone to iOS4 and like most i lost my ability to use gmail via ActiveSync. under your exchange setup you will have a place to supply a "Domain" i added "gmail.com" and everything just started working.
     
  6. wisey106 macrumors newbie

    Joined:
    Jun 21, 2010
    #6
    I'm also experiencing problems with google and exchange syncing. not battery life issues though.

    I thought I was going mental. thank god it isn't just me.
     
  7. woosah macrumors regular

    woosah

    Joined:
    Dec 27, 2007
    Location:
    FL
    #7
    Which is weird because google says to leave the domain blank. Interesting.
     
  8. Devi1c0w thread starter macrumors newbie

    Joined:
    Nov 21, 2008
    #8
    In case you didn't read this elsewhere already: Google is having some severe issues with its Exchange service since June, 21.
    That problem may or may not be connected to my problem. Whatever they're doing to fix the current mess, may or may not solve the issue I've been experiencing.

    We'll just have to wait. In the meantime: GMail via IMAP works just fine. Even with calendars and contacts - however, of course, no push.
     
  9. sdsvtdriver macrumors 65816

    Joined:
    Jul 31, 2008
    Location:
    Southern California
    #9
    this is pretty sweet. No contacts on my phone. :mad:
     
  10. covertsurfer macrumors 6502a

    Joined:
    Jan 18, 2007
    #10
    I can't see the Mail threading feature working either even though its turned on in the settings

    Anyone else seeing this problem?
     
  11. Phil Lee macrumors 6502

    Joined:
    Mar 19, 2008
    Location:
    Manchester, UK
    #11
    I see the same problem on both my iPhone running iOS 4 and my iPad. I've been running iOS 4 GM for 2 weeks with no problem using Google Sync so can only assume that the Google servers are being hammered. It is not an iOS 4 problem as far as I'm concerned because the same problem happens on my iPad.
     

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