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mkaiser1

macrumors member
Original poster
Jan 16, 2008
80
2
Leicester, UK
Hi guys,

My iPhone has crashed whilst attempting the iOS4 update and now will not work at all. I have tried everything. Whenever I turn it on it says connect to iTunes. Whenever I do that iTunes says it is in recovery mode and must be updated. So I try to update it and iTunes says "The iPhone 'iPhone' could not be restored. An unknown error occurred (21)." My iPhone wasn't called simply 'iPhone' before and I cannot select a backup to restore from. The whole device seems kaput. The Apple site recognizes the error code but gives no method for resolving. Any help would be REALLY welcome.
 
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