iPad 2 Backlight bleed - refund possible?

arhtmac

macrumors newbie
Original poster
Jul 18, 2011
12
0
Hello all, first time poster here with a quick question.

I've had my iPad 2 for a few months now and it's great. I use it mainly to take music and films back and forth when I travel for work and for this it is ideal. However, I freelance more and more now as a photographer and require a mobile computer that can back up my SDHC cards to external HDDs.

I've been suffering from the aforementioned backlight bleed and I've taken it into an apple store and was told I could get a replacement but I wanted to know if I was eligible to get a refund for it, with a view of probably using the money to get an 11.6'' macbook air to fulfill the travelling computer role as well as being able to back up my shots to HDDs during the lulls at weddings.

Anyone been able to secure a refund for this problem?
 

ElysiumY2K

macrumors member
Nov 20, 2010
89
40
London
I think most gadgets have a 30 day refund policy (well, here in the UK they do). Keeping it for a few months and then wanting a refund is unlikely...
 

duervo

macrumors 68020
Feb 5, 2011
2,314
1,041
Really doubt you'll get a refund, but it's worth a shot (worst they can say is "no"). If they do give definite "No", then I'd suggest to them the possibility of returning it for some type of store credit that you can put towards the Macbook Air.

How you present your case to them will probably affect your chances too. If you stress the bleeding issue, and your overall dissatisfaction with the product, then hint at how you wished, if you had your time back, you would've just gotten a Macbook Air ... you might get the sympathy of the store manager on your side.

However, again, I'd still be surprised if it worked.

When you've exhausted all those attempts, one of your few remaining options would be to try to exchange it for one that doesn't have as much (or any) bleed, and then sell it on eBay. Then, use the proceeds from that sale to put towards a Macbook Air.
 

saberahul

macrumors 68040
Nov 6, 2008
3,616
88
USA
Had the same problem, noticed it 3 days after purchase, got it exchanged. Hmm, this doesn't relate to your problem but oh well.
 

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