iPad 2 backup/update issues

Discussion in 'iPad Tips, Help and Troubleshooting' started by boynigel, Jun 27, 2013.

  1. boynigel macrumors regular

    Joined:
    Jul 19, 2009
    #1
    my iPad 2 is running 4.3.5. time to update, but here's the problem: when i try to update the operating system, i get the message "there are purchased items that have not been transferred to your itunes library..." etc so...i perform the backup to itunes, try the update again only to get greeted with the above message AGAIN. :confused: of course i could just do the update but the computer tells me that anything not backed up will be deleted. fwiw, the backup computer is an intel imac from 2007 running 10.6.8, running iTunes 11.0.4
     
  2. Aspasia macrumors 65816

    Joined:
    Jun 9, 2011
    Location:
    Halfway between the Equator and North Pole
    #2
    Chose the download option and update later
    Plug your iPad directly into the computer
    Transfer purchases to iTunes
    Sync to backup
    Backup the computer files
    Turn off the computer power saver so it doesn't shut down during the upgrade.
     
  3. boynigel thread starter macrumors regular

    Joined:
    Jul 19, 2009
    #3
    thanks. in my haste i was under the impression that synching was supposed to save my purchases. problem solved.
     

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