iPad iPad 2 keeps crashing rebooting after ios 9 OTA update from 7.1.2

Discussion in 'iOS 9' started by rockisdead, Sep 19, 2015.

  1. rockisdead macrumors newbie

    Joined:
    Oct 30, 2010
    #1
    My iPad2 16GB wifi was running iOS7.1.2 before I upgraded it to iOS 9 last night,this morning I only get into once after answered those normal questions when upgrading the iOS,I found it is running a little bit lag,so I decided to reboot the device,somehow it keeps crashing rebooting and I'm no longer able to get into the system,I don't want to lose data but how can I resolve this issue?

    I tried to connect it to a PC which has iTunes installed,I could not see the device because it stuck at the white apple screen with a progress bar,bar is increasing but device would reboot after the bar reaches about 30% of its length,then repeat the same.

    I did upgrade another iPad 2 from 8.4.1 to iOS9 through OTA without any issue,

    Please advise,thanks in advance.
    [​IMG]
     
  2. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #2
    Huh, interesting.

    I'd put it in DFU mode and restore it through iTunes to iOS 9. All your stuff will be erased, though. But you can restore from a backup on iOS 9.

    Cheers!
     
  3. rockisdead thread starter macrumors newbie

    Joined:
    Oct 30, 2010
    #3
    Bad thing is I did not make a backup before I upgraded it,I first upgraded my mom's ipad2(iOS 8.4.1) through OTA without any issue,so I thought it was ok to upgraded my dad's iPad 2(iOS 7.1.2) directly,but I was wrong...
     
  4. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #4
    Yeah. It sucks, but I think that's the only way to solve this issue.
     
  5. Silverbird0000 macrumors 6502a

    Joined:
    Sep 19, 2006
    Location:
    Fort Myers, FL
    #5
    Not making a back up before any software update is a huge mistake. The other was going from iOS 7 to iOS 9 without iOS 8. There's currently a bug in iOS 9 on older devices the causes this exact problem when going from 7 to 9. Try this: http://9to5mac.com/2015/09/18/how-to-fix-slide-to-upgrade-error-ios-9/. If that doesn't work the only option to get the iPad working again is to do a DFU restore using iTunes, and set the device up as a new, not restoring back up. You will lose the data if you did not make an iTunes backup. This issue is being caused by restores from iCloud.
     
  6. Solver macrumors 6502a

    Joined:
    Jan 6, 2004
    Location:
    Cupertino, CA
    #6
    You may have an iCloud backup that was made with iOS 7. You can check this on another iOS device using your Apple iCloud ID. If you do you have a backup, you can check the date it was done.
     
  7. Silverbird0000 macrumors 6502a

    Joined:
    Sep 19, 2006
    Location:
    Fort Myers, FL
    #7
    Even if there is an iCloud back up it can not be restored when this issue occurs. Trying will put the device in a boot loop. It has to be restored from an iTunes backup, or set up as new.
     
  8. rockisdead thread starter macrumors newbie

    Joined:
    Oct 30, 2010
    #8
    Chat with apple tech,no way to recovery the data,give up,will do DFU.

    This is really sucks,the quality of apple products is falling in last two years.

    What a lesson!Bad apple.
     
  9. rockisdead thread starter macrumors newbie

    Joined:
    Oct 30, 2010
    #9
    Looks like apple fix this issue with iOS9.0.1 updates,I connected my iPad 2 to PC,put it in DFU mode,iTunes will give the option to update("update" button showed up beside "Restore" button),hit the "update" button,then my iPad upgraded to latest version and my data are there.

    Good thing that I did not follow apple tech support's suggestion to erase all the data.

    Hope it helps .
     

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