iPad 2 scratched out of the box?

Discussion in 'iPad Tips, Help and Troubleshooting' started by undftd, Mar 25, 2011.

  1. undftd macrumors newbie

    Dec 31, 2009
    Just picked up an iPad 2 today at Bestbuy, I open up the box and the unit has this small but deep scratch on it. What should I do? I called Apple an because I bought at Bestbuy they wouldn't send me a new one, they told me to go back to the store, but what's the point when they're sold out of it :confused: Going to try calling Apple again tomorrow...

  2. Voltair, Mar 27, 2011
    Last edited: Mar 27, 2011

    Voltair macrumors newbie

    Aug 21, 2009
    The point is that your vendor will provide you with a 'code' which you can use to pass onto Apple who will authorise to provide you with a replacement ipad. That or give you a refund so you can phone up and buy direct from Apple.


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